DirectBuy of Silicon Valley Launches Effective Communication Policy for Person with Disabilities
07/03/2013

As one of the leading home improvement and home design companies, DirectBuy of Silicon Valley, is proud to announce they’d come up with effective communication policy to deliver excellent service to people with disabilities.

Online PR News – 03-July-2013 – Mountain View, CA – [SILICON VALLEY, June 1, 2013] DirectBuy of Silicon Valley, a leading home improvement and home design center, recently came up with an effective communication policy to deliver excellent service to people with disabilities. Consistent with their duty, the company offers free auxiliary aids and services, whenever necessary. As a one-stop shopping destination, they know the value of providing consumers utmost care and are committed to excellent service.

Commitment to Effective Communication

To comply with the Americans with Disabilities Act (ADA), DirectBuy of Silicon Valley, proudly provides auxiliary aids and services, which include a wide variety of materials, equipment, and personal services that are important to assure people with disabilities of effective communication. They explained that it is their policy not to discriminate against any person with disability in the full and equal enjoyment of their goods, services, privileges, and benefits.

Delivering Best Possible Service

With DirectBuy of Silicon Valley’s sign language interpreters and oral interpreters, consumers can be rest assured knowing they are getting the best possible service. To determine the type of auxiliary aids needed, the company shares the importance of consulting members first whenever possible to ensure effective communication.

Building Stronger Relationships

To form stronger relationship with consumers, they also came up with “video remote interpreting” (VRI), which means interpreting service that use video conference technology over dedicated lines or wireless device that deliver high-quality video images. The company noted that this is all part of giving back to their loyal customers and improving customer relations.