Anaheim-based roofing company earns the prestigious Talk of the Town Award for a third straight year by achieving excellent customer satisfaction.
Online PR News – 03-May-2013 – Anaheim, California – With a top customer satisfaction rating of 5 stars again in 2013, McCormack Roofing, Construction & Energy Solutions has earned its third consecutive Talk of the Town customer satisfaction award in the roofing contractors category.
The Talk of the Town Awards, presented by Talk of the Town News, Customer Care News magazine and Celebration Media U.S., honor companies and professionals that provide excellent customer service as reported by their customers through no-cost, user-review websites, blogs, social networks, business rating services, and other honors and accolades. This data is analyzed by a team of researchers who calculate a company’s CM Power Rating™. Only those that receive a 4-star to 5-star rating receive the Talk of the Town Customer Satisfaction Award.
McCormack Roofing has been a licensed contractor since April 1992, although owner Jim McCormack’s experience in the roofing industry dates back to 1975 when he began working alongside his father, who owned a roofing and construction business. Having done everything from working as a roofer’s helper to serving as a crew foreman, construction manager, estimator, sales manager and general manager, McCormack is well versed in the roofing trade. The company’s office staff also has a combined roofing and construction experience of more than 100 years
The company has three divisions, handling residential, commercial/industrial and property management. The residential division installs a variety of roofing (specializing in metal roofing), skylights, rain gutters and attic insulation. The commercial division performs a variety of roofing, repairs and maintenance, and the property management division works with property management companies who manage condos, townhomes, apartments and commercial/industrial properties. Additionally, the company has divisions for repairs and maintenance, doors and windows, and photovoltaic solar work.
"What sets our company apart from all others is our impeccable reputation, credentials and customer service," says McCormack, adding that his company provides excellent customer service in a variety of ways. "Excellent customer service means keeping promises made and treating others as we would like to be treated, as well as timely and courteous follow-up on all issues that arise, no matter how small." The company’s efforts were recognized, earning McCormack Roofing the Talk of the Town Award.
Additional credentials include an A+ rating with the Better Business Bureau; certification by the League of California Contractors; Platinum preferred contractor with Owens Corning; GAF authorized residential/commercial installer offering 10-, 12-, 15- and 20-year NDL warranties; Silver Star Contractor for CertainTeed; and highest recommended steel roofing installer by Gerard, SteelROCK, DECRA and Metro.
"In the end, our primary customer service goal is to make our customers raving fans of our company," says McCormack.
In addition to serving customers well, McCormack Roofing also gives back to the community, donating to Cure Autism Now and Green Forest Special Needs Regional Baby Orphanage.
McCormack Roofing, Construction & Energy Solutions is located at 1260 N. Hancock, Ste. 108 in Anaheim. For more information, call 714-777-4040 or go online to www.mccormackroofing.com.
About the Award and Sponsors:
This is the fifth year Celebration Media, Talk of the Town News and Customer Care News have honored companies for achieving high levels of customer satisfaction with the Talk of the Town Awards. Businesses eligible to receive the award include, but are not limited to, beauty salons, spas, restaurants, bakeries, dentists, auto repair facilities, veterinarians, home repair and improvement contractors, florists, hospitals, and physicians.
For more information about the award or its sponsors, please contact Celebration and Talk of the Town News at 877-498-6405 or go online to www.talkofthetownnews.com.
About Celebration Media U.S.: Celebration Media provides companies with valuable information on improving customer care through its publishing division, which produces Customer Care News, and its research department, which provides businesses with information on customer service best practices. This commitment has led to the creation of the Talk of the Town Awards program, which is dedicated to identifying companies that are excelling in high-rated customer service feedback and offering them valuable marketing opportunities to leverage their award, while also giving consumers a tool to find the top consumer-rated businesses in the United States and Canada.