Library consumers appreciate great customer service.
Online PR News – 24-May-2010 – – Due to our economic challenges and their responsive programming, public libraries have become more popular than ever. In her blog, www.sallychapralis.com/blog, Sally Chapralis reminds us that one big reason is the librarians. They explore patrons’ interests, present new opportunities, and offer consumers a rewarding library and customer service experience.
Public libraries were established in the United States more than 150 years ago, and they have reflected our democratic spirit, aspirations and challenges ever since. Besides providing broad resources, online access, job help, and dozens of other diverse activities targeted to unique publics, “the librarians are the 1st person PR or face of the libraries.”
You can read Sally’s post at ww.sallychapralis.com/blog, 1st Person PR, and find much more information on public libraries at the American Library Association, www.ala.org. Sally Chapralis, an experienced public relations and business communications professional, is a big fan of public libraries and working on a book about them.