Businesses discuss the benefits of winning the Talk of the Town Customer Satisfaction Award.
Online PR News – 10-April-2013 – Farmington Hills, Michigan – Several businesses were honored recently by Talk of the Town News for achieving high levels of customer satisfaction, many for a third or fourth consecutive time. These businesses have earned the prestigious award by continually providing outstanding customer service to their patrons, demonstrating their commitment to reaching the highest levels of customer satisfaction.
The Talk of the Town Awards, presented by Talk of the Town News and Celebration Media U.S., recognize companies and professionals that provide excellent customer service as reported by their customers through no-cost, user-review websites, blogs, social networks, business rating services, and other honors and accolades. This data is analyzed by a team of researchers who calculate a company’s Power Rating™. Only those that receive a 4-star to 5-star rating receive the Talk of the Town Customer Satisfaction Award.
“As an award recipient, China Mama Restaurant [has] always [been] honored and very appreciative to receive an award from Talk of the Town News…” says John from China Mama Restaurant in Las Vegas, Nev. “I also respect that Talk of the Town has always done a great job to provide a good resource with an extremely fair rating, which really has helped people easily access the excellent products and services they expect. I also love the design of the award. It looks very beautiful when it's posted on the wall at my restaurant. It’s also like a reminder that I have to think how to keep my quality going up! Thanks very much.”
“I really appreciate the quality of the artwork and final production,” says Lynn at Car Care Center in Sacramento, Calif. “They give the award credibility just by its appearance first, and then by its content...that’s what impresses our customers and in that order.”
“Our customers are impressed by our award,” says Chris at Country Estate Kennel in Shiloh, Ill. “We use it online, in our reception area and in our advertisements. The quality and size of the plaques are appealing to customers and have helped promote our business to new clients. Our employees are excited to receive the award as well.”
“The quality and size of the image to post online wherever it can be seen by potential customers is excellent,” says Dee at ColourWorks Painting in Toronto. “I have our award posted on our homepage as ‘news’ and on Facebook. Those customers I’ve had the opportunity to discuss it with as a relevant part of our conversation were very impressed and congratulatory. In fact, all those I’ve had it come up with in conversation have selected us to do the job over other contractors they’d spoken with about the same work.”
According to Inge from Stephen T. Carosello, DDS Inc., the practice publicizes its award in the waiting room and on its website. Dr. Carosello also uses the award in his weekly newsletter, and receives many congratulations from patients about the award. The practice loves the plaque, and Dr. Carosello makes sure he thanks his staff for their hard work and contribution to the award honor.
About the Award and Sponsors:
This is the fifth year Celebration Media, Talk of the Town News and Customer Care News have honored companies for achieving high levels of customer satisfaction with the Talk of the Town Awards. Businesses eligible to receive the award include, but are not limited to, beauty salons, spas, restaurants, bakeries, dentists, auto repair facilities, veterinarians, home repair and improvement contractors, florists, hospitals, and physicians.
For more information about the award or its sponsors, please contact Celebration Media and Talk of the Town News at 877-498-6405 or go online to www.talkofthetownnews.com.