A recent study revealed some trends in social collaboration tools like intranet which are here to stay for a while.
Online PR News – 01-April-2013 – Santa Clara, CA – A recent study revealed some trends in social collaboration tools like intranet which are here to stay for a while. This makes it imperative for organizations having an intranet to understand these trends and ensure to align their IT goals and development efforts in similar directions… Intranet had gained a huge momentum a decade back. Riding this trend will help to leverage these portal platforms to the best interest of organization and employees by large.
Intranets have popular collaboration features like sharing, blogging, commenting etc. which users of social media tool are acquainted with. However, training must be given to system users. Primarily it makes the users interested and they further take interest to explore overtime thereby naturally blending with their regular schedules. There are concerns of misuse of social tools though, but community managers acting as moderators can make these platforms constructive. Community managers play a vital role in regulating the activities on all occasions whether to feed in more content to get more participation or pull out or close an unreasonable thread. They act as Gatekeepers while helping the management to understand the pulse of community.
Users must be educated to categorize content appropriately as that helps in building a better quality search result across the intranet content. Content tagging is the popular method of integrating web 2.0 feature to augment for better collaboration among employees. Owner and moderators of intranet must ensure to maintain optimum balance of user-generated and administrator created content. This gives a visibility to usage of intranet. You can also observe a skewed ratio between contributors and ‘just another visitor’. However, as far as the purpose of having an intranet is served, organizations can realize the ROI of building a collaboration portal.
Liferay has been around as a popular portal platform choice, especially for intranet. It has many ready portlets which can be adapted naturally with or without much of customization. Being Open source adds to the benefit of lower cost of ownership while having the advantage of web 2.0.
To ensure meeting the objective of corporate communications while allowing easy collaboration among employees, Liferay is a recommended choice for intranet.