Online curtain pole site Tracks-Direct has better customer service than ever. Clients can order bay window poles online and are guaranteed a product that fits and arrives in great condition. With a great selection of quality products, the company is thriving.
Online PR News – 27-March-2013 – Shrewsbury, Shropshire – As the only place where you can order custom bay window curtain poles purely online, Tracks-Direct have always offered great customer service. Things are now better than ever with perfect sizing, custom packaging and a no quibble guarantee.
The Tracks-Direct website features a unique system for ordering bay window and other bespoke curtain poles online. While with other sites customers must phone measurements through or send over drawings, all the necessary information can be submitted digitally at Tracks-Direct. That means less hassle for users, who get their customised product delivered to your door.
To make sure the tracks and poles fit first time, engineers bend them using computerised equipment and a life-sized plan of the window. Nothing is left to chance. The website has lots of information to help customers take precise measurements, and there are plenty of options available in terms of styles, designs and accessories. Stainless steel curtain poles and Silent Gliss corded and uncorded tracks are all suitable for customisation.
The company also offers great service when it comes to packaging and delivery. Poles are dispatched with custom wooden supports and padding to make sure they arrive in one piece. What’s more, there is a no quibble guarantee on all products – even bespoke orders. In the unlikely event the rail or pole is damaged in transit, the company will provide a free replacement. Customers sometimes don’t realise that signing for an item delivered by courier means they have also signed to say it is in good condition, but the company will honour the guarantee whatever box was ticked when it arrived.
As the online store features handpicked items, customers can depend on Tracks-Direct for quality. Well known brands like Silent Gliss make an appearance, although the company also manufacture their own products. That’s why their curtain poles and accessories are guaranteed for five years against defective parts or manufacturing faults.