1-800-GO-VAPOR.com Extends Customer Support Hours

Qualified Experts Help Buyers Choose Which Vapor Steam Cleaner Is Right For Them

Online PR News – 21-April-2010 – – As part of its continuous effort to provide exceptional service to its customers, 1-800-GO-VAPOR.com today announced that it has extended its hours of telephone customer support. In addition to normal hours of Monday through Friday 9:00 a.m. to 5:30 p.m. (CST), support lines will be open from 5:30 p.m. to 9:00 p.m. on weekdays and from 9:00 a.m. to 9:00 p.m. on Saturdays and Sundays effective this weekend.

"Having support technicians on staff during evening hours and over the weekend more closely matches the needs of our customers," says V.K. Dunlop, 1-800-GO-VAPOR.com vice president. “These are scary times with all the headlines linking chemical household cleaners to breast cancer, autism and birth defects, and we want to be more available so we can help people through their process of switching to vapor steam.”

Extended support excludes returns, exchanges, refunds, etc., which are handled Monday through Friday 9:00 a.m. to 5:30 p.m.

“Our extended hours are mostly to help buyers determine which vapor steam cleaner is right for their home and wallet,” says Dunlop. “The answer is not a straightforward one as one person’s specific needs and budget will be different from another’s.”

Ladybug steam cleaners, like the best-selling Ladybug XL, are the most cost effective, efficient, environmentally friendly cleaning systems on the market today. It might look like a vacuum, but it is not. Nor is it a conventional "steam" cleaner or pressure washer. A vapor steam cleaner is a very powerful cleaning device that uses only a little tap water to clean, sanitize, and deodorize virtually any surface–without chemicals. A Ladybug steam cleaner equipped with the TANCS option is the only non-chemical based cleaning system to qualify as a disinfection device with the U.S. Environmental Protection Agency.

Headquartered in Lake Forest, Illinois, 1-800-GO-VAPOR.com customers include hospitals, healthcare clinics, supermarkets, restaurants, fast food chains, corporations, auto detailers, schools, pet lovers and homeowners. The company manages its government and military buyers through SupplyCore. WW Grainger customers can spot buy.

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