Debt Defense America is one of the leading legal services providers in California. They have launched a Customer Relationship Management operation to help its affiliates in their task of serving the local customers.
Online PR News – 05-January-2013 – Fountain Valley – Fountain Valley, California, December 12, 2012: Debt Defense America, the California based legal services provider to debt ridden clients, has launched a Customer Relationship Management (CRM) operation to help its affiliates with the task of catering to their local customers. It has a combined experience of 60 years in providing financial support to customers.
The CRM strategy being employed by the company is called SFA or Sales Force Automation, which consists of simplifying the sales process by using software. A paperless affiliate sign up and client enrolment process will be initiated to minimize the time it takes for an affiliate to enroll a client and make documentation hassle free.
Debt Defense of America caters to a range of clients, from Fortune 500 companies to individuals who are finding it difficult to cope with their debt. A personal agnostic channel of communication is maintained with the client to help them on a personal basis. The company uses a methodical system to keep track of the personal commercial records of clients, which consists of the demand to cease all debt collecting activity with immediate effect and an Affidavit of Non Response if the debt collector fails to reply to the demand.
The team of financial analysts at DDA keeps track of market trends to suggest effective financial solutions to clients. The process of debt invalidation is used as one of the means by the company to help improve the financial situation of its clients.
CEO John Tran is a result driven executive with a record of directing teams with billion dollar portfolios. With more than 16 years of experience guiding financial ventures to success, it is his dream to see every American citizen become free of financial worries.
About Debt Defense of America: Debt Defense of America was formed with the primary aim of providing debt help to the citizens of America. The team at the company, with 60 years of collective experience in this field, is committed to helping the American public get back on its feet again. The company aims at 100 percent customer satisfaction every time. With offices all across the United States, clients can access help easily and conveniently.