A new certification process for management at Francois and Associates has taken effect and is expected to increase its client base. This process will improve trust between credit counselors and customers.
Online PR News – 09-April-2010 – – In order to provide industry leading value to its clients, Francois and Associates has announced that they are implementing a new certification policy for all management staff. Going forward, all company management will be required to obtain training as Certified Personal Finance Counselors. Founder Joel Francois is already certified as a Personal Finance Counselor and hopes to improve the credit card debt consolidation services offered by his company with this new training requirement.
“This is a great way to add more value to the company,” said Joel Francois, founder of Francois and Associates. “I have already been certified by the Center for Financial Certifications as a ‘Certified Personal Finance Counselor’ and I thought it would be great if all of our financial counselors had the opportunity to be certified as well.” Mr. Francois hopes this certification policy will set his company apart from the others in his industry that do not require this type of training for their employees.
This course takes financial counselors through a step-by-step process of training to improve their ability to assist clients with establishing budgets, evaluating debt and creating financial plans of action to consolidate credit card debt. The four part course covers everything from communication and counseling techniques to the fundamentals of financial management and consumer protection legislation.
“This course really covers all the areas that are needed to create a great credit card debt consolidation counselor,” Mr. Francois added. “After finished this program, the CFPC© will have all the tools they need to help their personal career as well as help their clients that have problems managing their money. It really is a win-win situation for everyone.”
This program is also available in Spanish and people who would like to be re-certified have the opportunity to participate as well. The company plans on building more trust and a larger client base through this program.
“Having a trained and certified individual to work with clients lets them know that they can trust their financial counselor,” Francois said. “And once all of our management is certified, our client base will hopefully grow as a result of the trust people have in us.”