WorldDesk Announces New Call Centre Customer
11/24/2012

WorldDesk, a leading provider of desktop virtualization software, has today announced a new customer agreement with Knoah Solutions, an award-winning global outsourcing company.

Online PR News – 24-November-2012 – MENLO PARK, California – WorldDesk, a leading provider of desktop virtualization software, has today announced a new customer agreement with Knoah Solutions, an award-winning global outsourcing company.

Since its founding in 2001, Knoah Solutions has successfully helped large enterprises deal with the challenges of contact center outsourcing by providing a unique blend of management experience and state of the art technology, delivering voice, live chat, email, BPO and 3rd Party QA services.

By adding WorldDesk for Enterprise to their Call Centre infrastructure, all desktops in the Knoah Solutions office are now fully portable allowing staff to bring up their work environment on any machine. This offers all the benefits of centralised management while allowing greater flexibility for members of staff.

Speaking after the announcement, Rao Cherukuri, WorldDesk CEO said: "The deployment at Knoah Solutions is another important step for the team at WorldDesk. By using WorldDesk's core technology we have delivered a tailored solution that solves our customer's problem."

Ravi Jayanthi, Director of IT at Knoah Solutions stated: "We serve a wide variety of multinational clients in our contact center and WorldDesk has enabled us deliver specific isolated computing environments to any machine on our network. This allows us to make the most of our existing infrastructure and maximise the output of these resources. We're looking forward to roll-out WorldDesk for Enterprise further onto Windows 7 machines."