Shop floor management talks about the management process relating to the administration of the manufacturing processes.
Online PR News – 21-November-2012 – New Delhi – Shop floor management talks about the management process relating to the administration of the manufacturing processes. Necessarily, the term is employed to describe selling of goods on the floor of a shop space. When visiting a shop, people talk to the store managers, shop floor staff and sales assistants for any queries and they are there to help the customers out. These professionals are responsible for maintaining a customer friendly atmosphere in the retail stores, and without them shopping will be very chaotic.The whole idea of shop floor management system allows manufacturers to take their manufacturing to new levels as well as improving the efficiency on their factory floors.
A retail set up constituted by retail managers and supervisors to ensure smooth functioning of sales. Store managers keep a check on every small details regarding the shop apart from managing the staff. It is also a part of their duty to motivate their employees, teach them to maintain excellent customer service. In addition to all these, store managers scrutinize the commercial and financial aspects involved in running a retail store. They are loaded with endless responsibilities. These professionals can tremendously help to increase sales possibilities. Simply they can increase sales.
A formal degree can definitely help a person to climb the post of a store manager though anyone can rise to this level starting from sales assistants and supervisor positions. Careers in the field of retail revolves around providing excellent customer service by managing a store smoothly and nothing more.
Since this field demands customer dealing mainly, aspirants should be well articulate.Every employee from a particular shop will have to deal with customers on some level. They will need to have full knowledge on the goods keeping inside for customers and should have to guide customers on that. An additional managerial services are there in a retail store to help the store manager. These are senior officials than sales assistants and supervisor positions.
Shop floor positions require extreme patience as it is not easy to deal with customers. By dint of sheer hard work and a consistent performance alone, somebody can reach to senior positions.
Talking about remuneration in this field, professionals can earn from Rs.16000 upto 25000. Senior positions naturally involve high salaries.
Some reputed institutes offer this specialization-
FMS, Delhi university
ISB Indian school of management, Kolkota
Jamnunalal bajaj institute of management studies,Mumbai
S.P. Jain institute of management studies,Mumbai
Management development institute, Gurgaon
Narsee Monjee institute of management studies,Mumbai
Xavier institute of maanagement, Bhuvaneswar
Symbiosis institute of business management, Pune