Switala’s Construction Wins Consecutive Talk of the Town Customer Satisfaction Awards

New York contractor, Switala’s Construction, is honored for achieving high marks for customer satisfaction.

Online PR News – 25-October-2012 – Clarence Center, New York – Achieving the highest customer satisfaction rating of 5 stars for consecutive years, Switala’s Construction has won its second straight CMUS Talk of the Town Customer Satisfaction Award in the Roofing Contractors category.

The Talk of the Town Awards, presented by Talk of the Town News, Customer Care News magazine and Celebration Media U.S. (CMUS), honors companies and professionals that provide excellent customer service as reported by their customers through no-cost, user-review websites, blogs, social networks, business rating services, and other honors and accolades. This data is analyzed by a team of researchers who calculate a company’s CMUS Power Rating™. Only those that receive a 4-star to 5-star rating receive the CMUS Talk of the Town Customer Satisfaction Award.

Switala’s Construction was founded in 1987 by brothers Bill and Rick Switala and their nephew Jim. Since that time, the company has served the needs of new construction and residential homeowners in Western New York, and remains a family-owned business today.

Switala’s services include roofing, siding, gutters, windows and doors, and all work is handled by the company’s employees. “Switala’s does not subcontract out any of its work,” says Wanda Switala, the company’s office manager. “We have approximately 30 highly qualified installers, most of whom have been with the company for more than 10 years. Each of them specializes in their own field and has been trained to provide clients with an exceptional job and respectful treatment while on every project site.”

Providing high-quality work by in-house employees is just one way that Switala’s ensures its customers are satisfied. “We offer exceptional warranties on both labor and materials and firmly stand behind each and every one of our projects,” says Switala.

Bill, Rick and Jim all work in the field themselves to ensure that each client receives outstanding treatment and is completely and totally satisfied. “Switala’s has earned a very good reputation in the community and throughout Western New York due to Bill, Rick and Jim’s strong work ethics, loyalty and exceptional customer service,” says Switala.

Back-to-back Talk of the Town Awards for customer satisfaction are just another proof point that Switala’s customers are satisfied.

Switala’s Construction is located at 9300 County Road B in Clarence Center, N.Y. For more information, call 716-741-8471 or go online to www.switalasconstruction.com.

About the Award and Sponsors:
This is the fourth year CMUS, Talk of the Town News and Customer Care News have honored companies for achieving high levels of customer satisfaction with the Talk of the Town Awards. Businesses eligible to receive the award include, but are not limited to, beauty salons, spas, restaurants, bakeries, dentists, auto repair facilities, veterinarians, home repair and improvement contractors, florists, hospitals, and physicians.

For more information about the award or its sponsors, please contact CMUS and Talk of the Town News at 877-498-6405 or go online to www.talkofthetownnews.com.