Mitsubishi just released a brand-new app for iPhones giving customers access to roadside assistance
Online PR News – 13-October-2012 – Columbia, SC – Mitsubishi Motors North America, Inc. recently launched a brand-new app for iPhone-using customers. The Mitsubishi Roadside Assistance app, available for free from Apple’s iTunes, allows customers to access immediate roadside aid for common vehicle problems.
This new app works in conjunction with Mitsubishi Motors’ Roadside Assistance Partner, Agero. Together, the app gives immediate assistance for common problems including a flat tire, lock-out assistance, fuel delivery, a jump start or even a tow to the nearest authorized Mitsubishi Motors dealership if needed.
If a customer who downloads the app does come across a situation where they need assistance, he or she will open the app on their iPhone and select the type of service they need. The app will then use GPS-enabled technology to find the customer’s exact location. A call center consultant will confirm that the customer’s vehicle identification number is eligible for services, as well as confirm the vehicle location and the type of service required for the customer.
The Mitsubishi Roadside Assistance app will provide the name, phone number and other details relating to the roadside assistance service provider while the customer waits for assistance. The app will also alert the customer five minutes before the roadside assistance service provider is expected to arrive.
“We’ve provided Mitsubishi owners with an interface that is not only simple and easy to use, but also provides immediate access to a network of over 30,000 licensed towing service providers- the largest of its kind in the United States and who are required to meet strict response time and customer satisfaction benchmarks,” explained Agero’s president of Insurance and Automotive Markets business, Dave Ferrick. “Agero’s roadside assistance dispatch centers have consistently garnered leading performance awards for its customer service.”
This app is revolutionizing the way customers are taken care of. If you are interested in finding out more about the Mitsubishi Roadside Assistance App, stop by D. Dyer Mitsubishi today. The staff at their Columbia, SC dealership will be happy to answer any questions you may have. A list of current inventory and vehicle specials can be found online at www.DickDyerMitsubishi.com/.
About D. Dyer Mitsubishi: D. Dyer Mitsubishi is a local Mitsubishi dealership located in the Columbia, SC area. They proudly carry an extensive inventory of new and previously-owned Mitsubishi vehicles. All departments work hard so every customer leaves the dealership completely satisfied.