New offering empowers end users to send service requests from any mobile device
Online PR News – 04-October-2012 – Los Angeles – MASS Group, Inc., a provider of web-based maintenance management software (CMMS/EAM) today unveiled TME Field Requester, an innovative and simple mobile solution that enables end users to submit a repair work order from any mobile device, from any location. TME Field Requester allows the end user to bypass the dispatcher and directly contact maintenance personnel, enabling a faster response to any work order.
“This new offering promotes speedier response times and greater efficiency in work order completion,” said Gamal Balady, CEO of MASS Group. “By streamlining and automating the work order process, organizations can achieve significant efficiencies, and in turn, cost savings.”
TME Field Requester supports any browser on any mobile device including iPhone, iPad, and all Android based phones and tablets.
About MASS Group, Inc.
MASS Group, Inc. is a leading provider of integrated software solutions for inventory control, asset management, CMMS, and MES. MASS Group’s software solutions help manufacturers control, manage, and streamline their operations to increase efficiency, quality, and cost savings. MASS Group’s solutions are used by best-in-class manufacturers across an array of vertical industries including aerospace, semiconductor, automotive, military, medical, and food. To learn more about our products and services please visit our website at www.massgroup.com or call us at 1-818-709-1255.