Management Consulting Firm Hires New Account Executive, Will Cooper

Troy Dolan Group, a management consulting firm specializing in customer experience management and secret shopping services, has recently hired a new Account Executive, Will Cooper, to join their team.

Online PR News – 29-September-2012 – Winter Park, FL – Management consulting firm, Troy Dolan Group (TDG), is pleased to announce its recent hire of Will Cooper to serve as the new Account Executive for the company.

A recent graduate from the Rollins College Crummer School of Business, Cooper offers a diverse range of skill sets to contribute to the team that include areas such as competitive analysis and research, financial-model development, marketing strategizing, internal and external communication, revenue tracking and more. He has completed three internships at PCE Holdings: Investment Banking Division, Rx Job Scout and Heartland Energy Partners, and believes that his background will make for an easy transition into the Account Executive position.

“What really attracted me to the company was its view on client services,” said Cooper. “Troy Dolan Group has made it its mission to give a customized approach to each client based on their individual needs. This fits closely with my idea of strategy, and I look forward to implementing it on a daily basis.”

With this new role, Cooper will be responsible for developing a strong relationship with clients/prospects, that includes identifying immediate and future needs, strategizing and implementing solutions, providing consulting, and more. Additionally, the position will be responsible for developing pricing, proposals, and presentations (both Web-based and in-person) to further illustrate the clients’ ROI as well as the value of TDG’s services.

Troy Dolan Group is a management consulting firm that specializes in customer experience management (CEM). The company offers unique services and tools to help measure current levels of customer satisfaction, including mystery shopping, incentive programs, and strategic customer surveys. With upgraded technology, industry-specific expertise and strong two-way communication methods, TDG is successful in setting clients apart from other companies within the same industry.

Find out more about Troy Dolan Group by visiting: or email with questions.