ScottMadden Joins APQC for an HR Shared Services Benchmarking Study

ScottMadden, Inc. has partnered with APQC to engage participants in a benchmarking study on HR shared services.

Online PR News – 21-September-2012 – Atlanta, GA – ScottMadden, Inc., a leading general management consulting firm, has partnered with APQC to engage participants in a benchmarking study on HR shared services. This study allows participants to compare the performance of their current HR shared services to that of their peer organizations, and it provides valuable insight to identify areas for improvement.

This is the second cycle of a multi-year study, focused on U.S. or North American HR shared services organizations that have service centers and centers of expertise. The study captures metrics related to staffing, scope, operating models, and performance as well as qualitative questions about the participant’s practices. The study is designed to provide reliable and comparative benchmarking data that you can use to validate your operation’s performance to senior leadership and improve the efficiency and effectiveness of your HR shared services.

“Many of our clients have struggled to find relevant benchmarks for their HR shared services organization, and this study helps close that gap,” said Karen Hilton, Director at ScottMadden.

All survey respondents will receive a complimentary, customized, and confidential report at the conclusion of the study. With 34 metrics and 19 qualitative questions, this detailed report will show how your organization’s HR shared services metrics compare to your peers.

To participate in this study, please click here. For more information or to receive highlights from the initial cycle of the study conducted last year, please contact us directly at

ScottMadden has been helping clients create greater value for their corporate and shared services organizations for nearly 30 years. Our highly efficient, collaborative teams employ measurable, award-winning methods and deep cross-functional expertise to improve operational performance.

About ScottMadden, Inc.
ScottMadden is a management consulting firm delivering customized, practical solutions for clients in energy, clean tech and infrastructure, corporate and shared services, and the federal government. Our collaborative, small-team approach, coupled with deep content knowledge, experience, and insight, delivers an exceptional consulting experience and superior results. To learn more, visit | Twitter | Facebook | LinkedIn


Media contact:
Mary Hall