FirstServis Expands its Enterprise Search Practice; Hires Two More Microsoft Executives in Australia

FAST Search experts David Ford and Andrew Young join Australia’s fast-growing Search consultancy.

Online PR News – 14-September-2012 – Sydney, Australia – Microsoft partner FirstServis announced today that it is expanding its Enterprise Search services business after a successful first year of operation in Australia. Joining FirstServis are David Ford and Andrew Young, both veterans of the Microsoft Enterprise Search Group and renowned experts in the FAST Search and SharePoint solutions.

FirstServis Search Practice Lead, Paul Kelly says, “This moves reflects the increased adoption rate of search technology by enterprises in this region. Microsoft, Google and others have brought down the cost of search software to the point that most government departments and large commercial organisations are now making moves to deploy this technology, both inside and outside the corporate firewall”.

The two former Microsoft executives come with extensive track records of delivering information access solutions to clients across Asia-Pacific, having both joined Microsoft through the 2008 acquisition of FAST Search.

David Ford brings his well-known FAST and SharePoint development skills to FirstServis and will take a lead on client-driven technology innovation. “The Microsoft search roadmap is a very exciting one for companies looking to engage employees, partners and customers in interactive content experiences. The FAST platform in particular has a lot of linguistic intelligence but we all know that machines can’t think and they can miss the context that we often take for granted,” says Ford. “At FirstServis we will be developing cloud-based tools that allow users to continuously improve search over time”.

Andrew Young will lead on information strategy, digital marketing and search best practice consulting. “In the past there has been a big focus on adding context to the content side of the search equation through taxonomies and metadata, and we still think that activity is vital to search improvement. But as content volumes continue to grow and information gets even less structured, we believe more work needs to be done on the user context. We see search becoming more social, more local and more personal as organisations respond to device proliferation and the ongoing consumerisation of IT”, says Young.

FirstServis CEO Julian Harris concludes, “At FirstServis we now have all the pieces in place to offer an end-to-end search design, implementation and optimisation service. This expertise is simply not available anywhere else and we are very excited about the strength of our offering”.

Both Ford and Young begin their FirstServis careers on September 17.

About FirstServis:
FirstServis provides high end IT consultancy to some of the largest companies in Australia and the wider Asia. The company was established in 2007 by an international group of entrepreneurs, who have all had previous success in the technology industry in a variety of global markets.