Business logistics publicationâ€™s poll names Unishippers as customer favorite.
Online PR News – 07-September-2012 – Salt Lake City, UT – Unishippers Global Logistics, LLC, the nationâ€™s first and one of the largest small package and freight shipping resellers, was recently included on Inbound Logistics magazineâ€™s annual Readers' Choice Top 10 3PL Excellence Award â€ś3PLs to Watchâ€ť list for 2012. The list, that included a total of 15 3PLs out of the hundreds of potential companies, recognizes third-party logistics companies that made a strong showing in this yearâ€™s poll on excellent service from a customer standpoint.
Since the publication produced its first issue in 1981, Inbound Logistics has become the information leader in supply chain and logistics management. The magazine coined the term 3PL and began producing the annual July 3PL issue with the Top 3PL lists, which is the industry standard on the 3PL segment.
According to the survey, customers value a 3PL that sticks with you when the going gets tough, that shares the burden of shipping so that the company can concentrate on the task at hand and creates true, personal connections with its customers.
â€śWeâ€™re very happy to see that we made a strong showing in the poll this year for third-party logistics companies that provide excellent service, especially since the votes came from customers,â€ť said Kevin Lathrop, president of Unishippers. â€śIt is extremely important to us to be able to offer more than a competitive price. And it is very validating for us to hear that customers value customer service and relationships when it comes to selecting their preferred shipping provider.â€ť
With more than 290 franchise locations, Unishippers provides small business owners a complete line of shipping options, including express, ground, freight, and international, all from one company. Partnering with more than 30 regional and national shipping carriers, including UPSÂ®, YRCâ„˘, Estes, and Saia, Unishippers can offer small and mid-sized business owners complete shipping options, attractive pricing, and local customer service that its customers canâ€™t receive anywhere else. As one of only two companies authorized by UPS to be their official shipping reseller, Unishippers has found success with this partnership because each company complements the other.
â€śFrom our humble beginning in a single family home in Salt Lake City to the more than 800 workers employed by Unishippersâ€™ franchisees nationwide today, there are very few businesses, much less franchise concepts, that can offer customers the kind of service and consistent savings that we provide,â€ť added Lathrop.
Serving as an intermediary between small to mid-size businesses and both regional and national shipping carriers, Unishippers consistently saves its 50,000 small to mid-size business customers an average of 20 percent on nearly 6 million shipments annually.
In order to greater assist its customers, Unishippers also has a wide array of superior technological tools and management systems designed especially for the SMB market in place. In addition to its proprietary transportation management software, including Freight Manager and Express Manager, that assist customers rating and routing their shipments, Unishippers also provides an innovative customer relationship management (CRM) system built specifically for Unishippers that makes customer management and billing simple, customizable and efficient.
Founded in 1987, Unishippers has grown to the largest reseller of shipping services in the nation with more than 290 franchise locations. Headquartered in Salt Lake City, UT, the Unishippers concept is simple â€“ work with major carriers including UPSÂ®, Saia, Estes and YRC Freight to handle the pickup, transport and delivery of customersâ€™ shipments. All the while, local franchisees work to provide customers with service and support. By leveraging the combined shipping volume of all its customers, Unishippers gets deeply discounted rates from its carriers, resulting in lower shipping costs. Unishippers serves more than 50,000 small to mid-sized businesses, and has been recognized as a top franchise by Entrepreneur, Franchise Times and AllBusiness. For information on Unishippers, including information on franchising opportunities and price quotes, visit www.unishippers.com.