LeadMaster Australia Pty Ltd Launches Community Platform To Spearhead Cloud-Based Customer Support

New central hub provides a full social community experience where clients can look for answers.

Online PR News – 21-August-2012 – Sydney, NSW – LeadMaster Australia Pty Ltd, a provider of on demand software and services enabling organisations to optimise their Sales and Marketing functions with an easy to use cloud-based CRM as well as proven Inside Sales and Data Management solution delivered by its B2B and B2C contact centre services, today announced a new Community Platform aimed at providing an additional layer of customer support for its cloud-based products.
Combining collaborative features, discussion forums and an updated knowledge base, the new community platform is a one-stop entry point where clients can search for specific results, share ideas, ask questions to the LeadMaster team and engage in discussion with other users. The platform can be accessed at community.leadmaster.com.au
“The LeadMaster Australia cloud-based platform is a new way of publishing relevant information to users and creates a customer experience where the users become the master of the information. More than just support platforms, our clients now have a social community where they can share their opinions, ideas and information with other businesses in a controlled environment.” Said LeadMaster Australia CEO, David Mackey.

The community platform both encourages and relies on user involvement to work effectively. A user-friendly layout and design makes it easy for searching and sharing for content.

For more information, please visit www.leadmaster.com.au or www.leadmaster.asia
About LeadMaster Australia Pty Ltd
LeadMaster Australia Pty Ltd, a business awards finalist (in 2 categories) is a leading provider of on demand software and services helping organisation optimise their Sales and Marketing functions with its cloud-based CRM, Inside Sales Services and Data Management solutions. LeadMaster’s flagship CRM offering delivers an industry recognised sales and marketing product praised for its ease of use, competitive pricing and flexibility.
The Company’s Inside Sales Services solutions combine the power of the LeadMaster CRM with a highly efficient and successful B2B and B2C contact centre service offerings (outbound sales, qualified appointment setting and lead generation) with an established track record of helping customers create millions of dollars in new sales revenue every year.
In addition, with high quality data as an absolute cornerstone for successful sales and marketing initiatives, the Company also harnesses the power of its data management capabilities to offer a range of additional business management services, including helping businesses keep their valuable contact lists cleansed and ready for use.
LeadMaster Australia Pty Ltd is committed to providing its customers with best in class tools to deliver measureable return on investment. Currently, there are over 10,000 global LeadMaster CRM users. LeadMaster Australia, with offices in Sydney, Hong Kong and Singapore is the exclusive Distributor for LeadMaster CRM in Asia Pacific and India. LeadMaster partners are located in Singapore, Hong Kong and China.
Media Contact:
Aurélie Cornu, Marketing Manager APAC
E-mail: marketing@leadmaster.com.au