The team of Telemarketing agents was trained rigorously in-house in a span of 15 days by trainer Mr. Kailash Satyavali who has more than a decade of experience in the Telemarketing domain.
Online PR News – 19-July-2012 – Seattle, WA – The leading teleshopping business enterprise of the country has achieved phenomenal profits in the financial quarter of January to June 2012. They credit these stupendous sales to the diligent team of Telemarketing Agents from Bluechip Compusoft.
A team of total 20 agents began operations early this year when the company forayed into the domestic market for the first time. Bluechip Compusoft had until now functioned primarily as an outsource call center and had clients from USA, UK and European countries. While the business from offshore continues, the company extended its services to the burgeoning Indian market as well.
The team of Telemarketing agents was trained rigorously in-house in a span of 15 days by trainer Mr. Kailash Satyavali who has more than a decade of experience in the Telemarketing domain. The training had separate modules on direct marketing, promotional selling, up-selling, cross-selling and other mantras of salesmanship. The Telemarketing Agents dealt with innumerable inbound calls between IST 07:00 to 22:00. Outbound calls were made too in case of customers giving missed calls. The calls of query by customers were converted into deals with a conversion rate as high as 90 %, one of the highest in the industry.
Rahul Singh, the Team Leader, reveals the secret of this high conversion rate and says, “Every Agent is self-motivated, because every weekend we would reward the best performing Agent, and he would share his experiences with the team. This would give a boost to the entire team that if he/she can do it, then why can’t we. And the rewarded Agent would also feel upbeat about the recognition”
The Human Resource department at Bluechip Compusoft has also always made the performance of Agents the basis of their incentives, appraisals and promotions. This is another reason why Agents here outperform themselves, to ascend the career ladder.
The Teleshopping business enterprise was immensely impressed with the genteel and eloquent voice of Agents, and had received similar feedback from its customers as well. The management of enterprise was made to meet with the Telemarketing Team at an in-house celebration ceremony as well. The management was in admiration of the poise and grace in each Agent.
Bluechip Compusoft has now entered the second phase of agreement with the Teleshopping business enterprise and launched it on greater scale. 30 more Agents have been inducted, making the total team size for this process as 50. The company continues to execute call center services, BPO, IT and ITES, alongside the expansion in domestic market by 24X7. You can contact the call center outsourcing company at +1888 398 9437. For more info, just click on: http://www.callcentersindia.net
1200 Western Ave.
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