Reverse Logistics Company Pvt ltd, a provider of comprehensive reverse logistics solutions has joined hands with Acer to manage their returns
Online PR News – 18-June-2012 – New Delhi – New Delhi, 15 June, 2012 – Reverse Logistics Company Pvt ltd, a provider of comprehensive reverse logistics solutions has joined hands with Acer to manage their returns. This agreement will allow Acer to increase customer satisfaction, reduce costs, and increase margins by managing returns in a systematic way.
“We are pleased to have tied up with Acer to streamline their returns. In today’s marketplace, customer returns are a serious liability to any business. The challenge lies in processing returns at a proficiency level that allows quick, efficient and cost-effective collection and return of merchandise. RLC through its state of the art technology takes charge of the pan India acquisition of Acer’s returns, factory seconds, surplus and discontinued models. This is further repaired, refurbished, repacked and sold through our organized retail channel, GreenDust.” said Hitendra Chaturvedi, Founder & MD, RLC Pvt ltd.
With technology changing at the wink of an eye, the consumer electronics & PC hardware industry is evolving. The risk of obsolescence & customer retention make the role of reverse logistics significant. Moreover, with the strict e-waste laws that put onus on the manufacturers, Reverse Logistics Company Pvt ltd hopes to see the more organized flow back.
About RLC and GreenDust
RLC provides a one stop, technology enabled, comprehensive reverse supply chain solution by utilizing its pan-India hub and spoke model and specialized work force that is enabled through its proprietary technology platform. RLC’s brand GreenDust allows online and offline disposition of such returned items to end customers. RLC’s singular goal is to help companies make their reverse logistics process a competitive advantage allowing them to focus on their core competency of delighting customers through world class products.