Cynergy Corporation is pleased to announce that it is providing help desk software to the University of Oregon Foundation. The Foundation uses the software to ensure quality technical support is provided to internal users and partner organizations.
Online PR News – 13-June-2012 – Oklahoma City, OK – Cynergy Corporation is pleased to announce that it is providing help desk software to the University of Oregon Foundation. The Foundation uses the software to ensure quality technical support is provided to internal users and partner organizations. Cynergy Help Desk also enables the University of Oregon Foundation (UOF) to track the lifecycle of assets, measuring the time invested in each one.
UOF’s systems administrator, Bob Buechler, says they chose Cynergy because it best met their needs. “No other platform available today gives us the scalability, ease-of-use or depth of customization that Cynergy is capable of providing,” said Buechler.
Buechler also indicated the active development and affordability of Cynergy were two factors in their choice. “The software is in active development, and their staff is quickly and easily accessible for enhancement requests, bug reports, troubleshooting and rapid fix deployment. Want to know the best part? Cynergy is without a doubt the most affordable commercial-grade helpdesk solution out there.” Click here for the Cynergy tour.
The purpose and mission of the University of Oregon Foundation are, acting on its own or through affiliates, to support and assist the University of Oregon in its activities by management and administration of Foundation assets representing privately donated funds, by leading advocacy for the University, and by developing, financing, constructing, acquiring and operating facilities for or on behalf of the University.
Cynergy is a powerful help desk solution designed to make support easier for help desk engineers and support employees. Cynergy offers three ways for end-users to submit tickets, a rules-based escalation engine, Active Directory integration, asset management, contact management, a knowledge center for self-help, and much more. Cynergy is used by leading companies such as JASCO, LifeLock, Allstate Bank, and Mainline Information Systems.