SUNRISE Resorts & Cruises Earns 7 Tripadvisor Certificates Of Excellence in 2012

Honored as Highly Rated Resorts as Reviewed by Travelers on the World’s Largest Travel Site.

Online PR News – 30-May-2012 – Hurghada, Egypt – SUNRISE Resorts & Cruises announced that it has received in total 7 TripAdvisor® Certificate of Excellence awards. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Approximately 10 percent of accommodations listed on TripAdvisor receive this prestigious award.

To qualify for the Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor. Additional criteria include the volume of reviews received within the last 12 months.

Due to the high recommendation rate all operating SUNRISE properties plus one resort under the management of SUNRISE Resorts & Cruises received this prestigious award. Namely these are:

SUNRISE Select Garden Beach Resort & Spa
SUNRISE Select Mamlouk Palace Resort & Spa
SUNRISE Select Royal Makadi Resort
SUNRISE Holidays Resort
SUNRISE Tirana Aqua Park Resort
SUNRISE Select Diamond Beach Resort
SENTIDO Crystal Bay Resort (managed by SUNRISE Resorts & Cruises)

“TripAdvisor is pleased to honor exceptional businesses for consistent excellence, as reviewed by travelers on the site,” said Christine Petersen, president of TripAdvisor for Business. “The Certificate of Excellence award gives highly rated establishments around the world the recognition they deserve. From exceptional accommodations in Beijing to remarkable restaurants in Boston, we want to applaud these businesses for offering TripAdvisor travelers a great customer experience.”

“SUNRISE Resorts & Cruises is honored to have earned not only one but 7 TripAdvisor Certificates of Excellence,” said CEO André Mühlemann.“We strive to offer our customers a memorable experience, and this accolade is evidence that our hard work is translating into positive traveler reviews on TripAdvisor.”

About SUNRISE Resorts & Cruises
In July 2003, SUNRISE Resorts & Cruises has been founded by Hossam Gouda El Shaer, businessman with a long touristic experience in Egypt. During the years SUNRISE Resorts & Cruises developed to be one of the leading hotel cooperation in Egypt. The target is to create a high quality product for the fast growing tourism market in Egypt, which fulfills the international guests’ requirements. Additionally, SUNRISE Resorts & Cruises is the hotel management company of Festival Hotels & Resorts and SENTIDO Hotels & Resorts.
The SUNRISE philosophy is based on three main pillars:
Quality, hygiene and environmental protection.
Our own quality department guarantees a constant high standard by conducting for example a monthly control incl. guest interviews and mystery-guest visits, complaint management and regular employee trainings. As well we are working together with “Cristal Middle East”, an international company based in England, which is controlling our Resorts and Cruises on a monthly basis to ensure a constantly high hygienic level. In addition to that, cooperation with “Travel Life” has been formed in order for our Resorts and Cruises to efficiently protect the environment. This includes for example measures to save energy and water or waste separation.

Cosmopolitan, hospitable, individual, open minded, the personalized service and the exquisite culinary cuisine - all this characterizes our own and managed Resorts & Cruises and will be our main concern for any further development of our company.

About TripAdvisor
TripAdvisor® is the world's largest travel site, enabling travelers to plan and have the perfect trip. TripAdvisor offers trusted advice from real travelers and a wide variety of travel choices and planning features with seamless links to booking tools. TripAdvisor-branded sites make up the largest travel community in the world, with more than 50 million unique monthly visitors*, and over 60 million reviews and opinions. The sites operate in 30 countries worldwide, including China under TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to TripAdvisor's millions of monthly visitors.
TripAdvisor, Inc. (NASDAQ: TRIP) manages and operates websites under 19 other travel media brands, and together the sites attract more than 69 million unique monthly visitors**.
*Source: comScore Media Metrix for TripAdvisor Sites, Worldwide, January 2012
**Source: comScore Media Metrix for TripAdvisor Inc. and its subsidiaries, Worldwide, January 2012
©2012 TripAdvisor, Inc. All rights reserved.
SOURCE TripAdvisor