As an industry leader with a longstanding tradition of engineering simple, effective and low-maintenance solutions to increase productivity, Philippi-Hagenbuch announced today that it has launched a new three-year warranty program on the PHIL AutogateÂ® Tailgate line.
Online PR News – 07-April-2012 – PEORIA, Ill. â€“ – Effective immediately, all new Autogate Tailgates purchased and installed at the PHIL factory or installed under the Supervisory Assistance program from PHIL will receive a complete three-year warranty. The warranty, which is transferrable to new owners provided the initial certified installation remains in tact, covers all parts and repairs resulting from defective components.
â€śThis warranty launch really boils down to confidence,â€ť said Josh Swank, Sales and Marketing Manager. â€śWith more than 42 years of experience and a warranty claim rate of less than 1 percent over the past 13 years, we have the confidence to offer our clients the added piece of mind that comes with an extended warranty.â€ť
In launching the three-year program, Philippi-Hagenbuch effectively exceeds the standard industry warranty by six times and provides the unique option to transfer the warranty to a second owner provided the initial installation remains in tact. The key element to the warranty is proper and certified installation. Recognizing installation is key to effective utilization of the product, Philippi-Hagenbuch offers two convenient ways of achieving a certified tailgate installation.
If the gates are being added to new trucks being shipped from the factory, the trucks can be routed through Peoria, IL, for installation at Philippi-Hagenbuch for a turn-key experience. With existing trucks, customers can easily take advantage of the extended warranty by purchasing the PHIL Installation Supervisory Assistance program. Providing a cost-effective solution to ensure the gates are installed correctly, the service runs from $500 per installation day and includes the dispatch of a PHIL certified installation technician to the client or dealer site who assists in installing the gate and verifies proper installation per PHIL specifications. For orders consisting of three or more tailgates to be installed at the same time and location, Philippi-Hagenbuch automatically includes three days of installation assistance.
â€śIn addition to activating the extended warranty, the Installation Supervisory Assistance service also ensures client success by providing an accurate installation for optimized performance,â€ť said Swank.
Additionally, Philippi-Hagenbuch simplifies the warranty process by providing a simple and effective claim system. Claims and questions may be submitted by phone at (800) 447-6464 or by email as well as electronic filing through the website at philsystems.com. Customers will then work with their assigned account manager who will follow the warranty claim through the system to assure speedy resolution.
For complete terms and details on the Autogate Tailgate warranty, please visit the warranty statement on the company website or contact a Philippi-Hagenbuch representative.
Located in Peoria, Illinois, Philippi-Hagenbuch, Inc. has been building equipment for off-highway haul trucks since 1969, and has become the global leader in off-highway truck customization. In addition to Tailgates Philippi-Hagenbuch designs and builds Water Tanks and Rear Eject Bodies and Trailers for nearly every make and model of articulated and rigid frame haul trucks available. For more information, contact Philippi-Hagenbuch, 7424 W Plank Road, Peoria, IL 61604, call 309-697-9200, toll-free 800-447-6464, fax 309-697-2400, email email@example.com or visit the website at www.philsystems.com.