Californiaâ€™s pioneering home improvement contractor is ending the first quarter of the year with a bang. From 4.62 in January, the patio covers Sacramento CA specialist expects to finish with an overall rating of 4.68 this March.
Online PR News – 06-April-2012 – Sacramento, CA – Sacramento, CA â€“ April 4, 2012 â€“ Yancey Company â€“ Californiaâ€™s pioneering home improvement contractor is ending the first quarter of the year with a bang. From 4.62 in January, the patio covers Sacramento CA specialist expects to finish with an overall rating of 4.68 this March.
We are pleased to see a rise in customer satisfaction, and we shall strive to improve the level of service that we give to our customers, the company beamed.
The new overall score is 0.50 points higher than Service Magicâ€™s 4.63 â€“ an average sourced from the combined ratings of the 302 pre-screened professional members in the network.
Members are mainly ranked by Service Magic reviewers for quality, value for money, and customer service.
Best Loved Features
Across projects, reviewers lauded Yancey Company for its willingness to take on small jobs, offer flexible payment terms, and provide an on-site but no-obligations price quote.
â€˘ Small jobs. Whereas homeowners lamented that other reputable contractors would only work on huge projects, Yancey Company proved to be one shining exception.
â€śThe company was willing to take on my small 5x7 bathroom whereas some other companies didnâ€™t even bother to call me back,â€ť narrated one reviewer whose six-day bathroom remodel was completed by the crew two days ahead of schedule.
â€˘ Credit card payments. Households wary of making upfront cash payments are more likely to trust us too, the contractor added.
Yancey Company not only accepts credit card payments for patio covers Sacramento CA clients. Rather, it also offers staggered payment terms for a select number of packages such as a complete kitchen remodel that would amount to monthly payments of less than $300.
â€˘ Free estimates. Other clients said they were impressed with the â€śspot onâ€ť and detailed project costing provided. An average on-site consultation typically costs Yancey Company at least $250, disclosed the marketing team.
If waiving the fee would help build consumer trust, then the company said it was willing to lose that much for the sake of doing honest business.
The only catch is that figures cannot be given over the phone or through e-mail. The company requires its staff to accommodate in-person appointments and actually sit with the customer to discuss needs, answer questions, and go over project costing.
Room for Improvement
As rip-off complaints and reports of dishonest practices continue to plague the home improvement industry, Yancey Company said that obtaining the Service Magic seal of approval was a step in the right direction.
â€śCustomer reviews help us to build our reputation as a legit contractor,â€ť it explained.
The company holds state licenses for several trades including those for general building, roofing, and insulation.
About Yancey Company
A mainstay in Sacramento, California since the 1930s, Yancey Company is a licensed contractor that offers bathroom remodeling, kitchen remodeling, siding installation, and window replacement services.
The company carries and installs Solara patio covers as well as a wide variety of conventional patio covers Sacramento CA homeowners have come to enjoy for years. Interested customers can view the products and actual installed samples in the companyâ€™s 3,000 sq. ft. showroom.