Ceramic tile floor merchant BuyTile.com has just relaunched with a range of newly enhanced features, following its purchase by Apricot Tile LLC.
Online PR News – 31-January-2012 – – The tile flooring specialist online retailer BuyTile.com, which can be found currently at http://www.BuyTile.com, just announced its relaunch, complete with enhanced features, discounts, and an emphasis on improved customer service. Recently acquired by Apricot Tile LLC, a New York-based flooring company, the revamped website features a very wide range of top-quality ceramic, glass, and porcelain tile products coupled with a series of discounts and reductions designed to reacquaint the site’s customers with all the company has to offer.
“We’re extremely pleased to present the relaunch of BuyTile, and are optimistic that, in its new growth phase, the website is really going to do well with our customer base. We’ve expanded the number of products that we feature, with tile flooring of every material being offered at prices that work for everyone, no matter how tight the budget. What’s really been our priority, though, is making sure our customers are happy with our service. We’re accessible by phone and make it our business to answer email inquiries promptly, so our clients always feel like they’re being attended to. Our tile floor products first attracted our customers, and now our client service policies will make sure they’re content,” said Marty Waisbrod, the CEO of the ceramic tile retailer.
In the wake of its brand new acquisition and relaunch, BuyTile.com is hosting a suite of discounts and policies that are aimed to appeal to and expand its current customer base. Of its revised discounts, its new shipping policies are perhaps the most exciting for consumers. Having negotiated new discounts with large volume shipping companies, BuyTile.com is debuting its three-tier shipping policy. Within the continental United States, orders up to $500 ship for only $49. Orders between $500 and $1,000, meanwhile, ship for a flat rate of $149, while any orders above $1,000 ship for a flat rate of $249, no matter the weight of the order.
Tile samples are now uniformly free for customers who want to examine products in person before committing to a large purchase, and shipping on samples is also free. Those seeking customer service assistance can access the tile flooring supplier by an online-hosted live chat feature, as well as by phone and by email, where customers can speak directly with tile floor experts for renovation and product advice.
The ceramic and glass tiles company is also currently promoting its new policy of Exclusive Trade Discounts. Crafted with architects, contractors, and interior decorators and designers in mind, the program promises a range of incentives for industry professionals. Aside from 24-hour virtual showroom access to over 20,000 unique products, BuyTile.com also ships tiles and tile samples directly to jobsites without sales tax. The ceramic tile floor merchant is even offering complimentary design services for those who are still working out the final details of their projects, as well as an additional 10% off on its already discounted tile floor prices. Customers working on large-scale projects can also reach out to the company by phone or by email for special discounts on large orders.
“Not only are we offering a much wider range of tile flooring options than we ever have previously, with multiple thousands of new products, we’re also widely promoting discounts and special bargains to our customers, whether they’re aiming to redecorate their homes or whether they’re actively involved in professional construction work,” Waisbrod said.
To find out more about the relaunch of the ceramic tile floor website, as well as its new suite of policies and discounts, go online at http://www.BuyTile.com, or call 855-544-TILE (8453).