PowderQuest Tours and Porters Tahoe form an industry leading online retail partnership that bridges the gap between travel and ski and snowboard equipment sales.
Online PR News – 17-January-2012 – – PowderQuest and Porters Tahoe are excited to announce an industry leading online retail partnership that bridges the gap between travel and ski and snowboard equipment sales. For over 13 years PowderQuest has been providing skiers and snowboarders with unique powder adventures to the best locations in Chile and Argentina. With over 1000 client experiences provided to date, PowderQuest is constantly asked what gear is recommended for trips to ski South America. Although a packing list is provided to each client and recommendations are given over the phone and through email, a crucial component was still missing from the equation. PowderQuest needed an online partner for order fulfillment to provide the ultimate in customer service with exclusive guarantees on pricing.
Discussions with Kasey Wiese of Porters Tahoe showed synergies between the two organizations focusing on the shared core belief of providing the best possible customer experience. The partnership between the two went live on January 10th 2012. Hosted within the PortersTahoe.com website PowderQuest has assembled an online packing list of recommended ski and snowboard gear to make the most out of skiing or snowboarding South America in the summer. http://www.porterstahoe.com/brands/POWDERQUEST.asp
“Since 1999 PowderQuest has been advising clients on what type of gear to buy when coming on a trip to chase powder in the Andes. Through partnering with Porters Tahoe we are now able to complete the circle and offer our clients the best equipment for their trips sold by one of the most customer service focused retail organizations in the industry.
PowderQuest can confidently send clients to research and purchase ski and snowboard equipment at PortersTahoe.com knowing their retail experience will be nothing short of exceptional. From the price match guarantee, 90 day satisfaction guarantee, free ground shipping on orders over $75 and informed sales staff, Porters stands out from their competitors in value, commitment and customer service”
-Luke Shelley, PowderQuest
“Porters takes pride in partnering with organizations in the industry that share our values of creating and retaining a loyal customer base. The fact that the client retention and return rates of both PowderQuest and Porters lead their respective fields is a result of never being comfortable with the status quo and always putting the customer first. The history of the Porters brand since 1951 combined with PowderQuest being one of the original tour companies in the world to offer skiing & snowboarding trips to South America made this partnership a natural choice for us”
Kasey Wiese, Porters Tahoe
About PowderQuest Tours
Since 1999, PowderQuest has been the world’s leading provider of Ski & Snowboard adventures to both Chile & Argentina delivering over 1000 life changing experiences. PowderQuest is a US based company with fulltime offices in both the US & Chile offering a wide variety of trips using certified guides through the Andes to ski and snowboard during the months of July through October.
About Porters Tahoe
Porters Tahoe www.PortersTahoe.com
Porters roots can be traced all the way back to 1951 when Warren Porter started a clothing / general retail store in Tahoe City. The start of the ski retail side of the business was January 1, 1960 just a month and a half before the Winter Olympics came to Squaw Valley. Over the last 51 years Porters has always been a family-run business and only changed hands once – in 2002 – when the Chapman family took ownership. Porters is committed to their customers from the top of the organization down and has built their business on striving for excellence in service and satisfaction.