AAA Appliance Service CenterÂ® was awarded the Quality of Service Award in the first quarter of 2011 for its 100% customer service satisfaction rating during all 2010 quarterly reporting periods.
Online PR News – 07-January-2012 – – Chicago, IL â€“ AAA Appliance Service CenterÂ®, a Chicago area firm, has received the national Quality of Service Award. This award is highly coveted in the appliance servicing industry. An independent survey, sent to customers who have had an appliance repair service visit to their home in the last twelve months, determines the award winner.
Designed to measure all aspects of the customer service experience, the independent survey includes everything from the initial call for service thru to the satisfactory completion of the appliance repair by the technician. The survey is very thorough.
"Our continuing emphasis on service played a vital role in receiving this national customer service award," said CEO, James Dolbeare. "Our contact center takes calls, arranges engineers' visits, orders replacement parts and communicates with customers before and after repairs has taken place."
"We are all very proud of this outstanding achievement, which recognizes our commitment to excellence at every stage of the service process," said spokesperson, Catie Bloom about the award. "Continual investment and improvement of call recording and monitoring has resulted in tangible staff development and progress. But we are not complacent. Plans are already in place to further improve our customer service in the coming months in a bid to retain this coveted award in 2011!"
To learn more about Appliance Repair Chicago, visit: http://www.appliancerepairchicago.com
About AAA Appliance Service CenterÂ®:
James Dolbeare operates AAA Appliance Service CenterÂ®. Since 1950, their factory trained technicians have provided appliance repair and installation services. They are factory authorized for most major brands and licensed by the Cook County Consumer Affairs Department. Their technicians are skilled at refrigerator repair, freezer repair, oven repair, range repair, dishwasher repair, washer repair, and dryer repair.
AAA Appliance Service CenterÂ®
Phone: 888 966-1950
Fax: 847 823-6001
416 Higgins Road
Park Ridge, IL 60068
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