Texas storage provider Proguard Self Storage is showcasing its customer service guarantee; the company provides comprehensive support over the phone, online, and at all five of its Houston storage facilities.
Online PR News – 07-October-2011 – – Proguard Self Storage Houston - a climate controlled storage provider available online at http://www.ProguardStorage.com - is spreading the word about the company's service guarantee, which applies to current and potential customers alike. As the seasons change and summer items become ready to be packed away, the Houston self storage company is encouraging potential storers to consider customer service before investing in a facility.
Proguard Self Storage's customer service guarantee begins with the company's toll free number at 1-800-487-2135, a gateway for callers to speak to on-site agents at any of the company's five Houston storage facilities. The Houston self storage center currently operates one center in Bellaire/Meyerland, two in Memorial Heights, an RV and boat self storage location in Bear Creek/Copperfield, and a center on Old Spanish Trail near the Houston Medical Center.
"We guarantee no out-of-state reservation desks, no call centers - when you call Proguard Self Storage, you're going to connect with a Proguard Self Storage agent on-site at your storage location of choice. This allows for our agents to best address the needs of our customers without any back-and-forth," said Blenda Stapleton, a manager at Proguard Self Storage Houston.
Proguard Self Storage makes an effort to be attentive for on-site visitors as well, with managers available during business hours at all locations. The Houston storage company's facilities are stocked with moving supplies for sale, in addition to convenient free amenities including loading carts, water fountains, restrooms, and automatic lighting.
"We don't want self storage to feel like a chore. At Proguard Self Storage Houston, we've pulled out all the stops to deliver a friendly, pleasant experience," Stapleton said.
For customers' digital needs, Proguard Self Storage Houston also provides a comprehensive web presence featuring online reservations and account management, allowing clients to view and pay bills, in addition to updating billing information. The public storage Houston provider also features an online calculator so clients can estimate their regular or climate control storage needs by selecting the types and quantities of items they intend to store.
Proguard Self Storage Houston reaches out to its customers through social media and email newsletters as well. The Texas storage company has a number of special offers for its email subscribers in the works, including referral bonuses and a free storage giveaway. Active on Facebook and Twitter, Proguard Self Storage provides regular storage tips and Houston-related updates for its fans and followers.
To get more information on Proguard Self Storage Houston or reserve a storage unit Texas, call 1-800-487-2135 or visit http://www.ProguardStorage.com. The climate controlled storage company can also be found on Facebook and Twitter at http://www.facebook.com/ProguardSelfStorageHouston and http://twitter.com/StorageHouston, with a Texas storage blog at http://www.ProguardStorageBlog.com.