Anser Services earned the Gold Award for 5 consecutive years.
Online PR News – 06-October-2011 – – October, 05, 2011: For the 5th consecutive year, Anser Services of Green Bay, WI (www.anser.com) has been honored with the esteemed 2011 Award of Excellence. The Canadian Call Management Association (CAM-X) annually presents this award. CAM-Xis the industry’s Trade Association for providers of call center services including telephone answering and message delivery. Anser Services was recently honored with the Award at the CAM-X 47th Annual Convention and Trade Show taking place at the Hyatt Regency, Montreal, QC.
CAM-X contracts independent judges to review message services throughNorth America during a 6-month period. Scoring criteria includes response time, courtesy, accuracy and overall service to clients. The company is presented with the sought-after Award of Excellence if they attain a score of 80% or higher in every category. The program now enters its 22nd year.
“Every business needs an answering service” says CAM-X president Tom Sheridan. “Participation in the CAM-X Award of Excellence program helps make for a great first impression for all callers, even when contact is made after regular business hours. A live agent simply provides a better customer service experience than automated systems or callers having to wait until the office reopens for business. The CAM-X Awards of Excellence program raises the bar for the best customer service experience possible. We congratulate Anser Services for their achievements.”
Anser Services has provided high quality, 24/7 live answering services since 1972. Anser Services’ mission is to make a difference in the community through traditional telephone answering and inbound call center services. The award-winning call center also offers comprehensive automated services as well as technical support, IVR, customer acquisition, catalog sales, and much more. Anser’s highly trained agents are truly “off premise” receptionists for each and every customer, ensuring that your business is cared for at all hours.
Now a 5-time winner, Anser Services earned the Gold Award for 5 consecutive years. Anser Services graciously thanks CAM-X for the receipt of this award and will continue to strive as a current, dedicated call answering service.