32 Pearls Dental Clinic was awarded the Best Dental Surgeons in Mumbai, Maharashtra 2011 by Big Brands Service Excellence Awards at a gala event held at the Holiday Inn in Mumbai on the 27th of August.
Online PR News – 30-September-2011 – – 32 Pearls Dental Clinic was awarded the Best Dental Surgeons in Mumbai, Maharashtra 2011 by Big Brands Service Excellence Awards at a gala event held at the Holiday Inn in Mumbai on the 27th of August.
Earlier, based on the outstanding quality of dental care, 32 Pearls Dental Clinic was certified by Forum Of Enhancement Of Quality In Healthcare ( FEQH ) and Indian Dental Association ( IDA ), MSB for complying with “ Excellent Standards “.
BIG Brands Research, one of India’s leading market research companies, organized a gala Service Excellence Awards Ceremony to felicitate Maharashtra's leading companies and professionals who have displayed unmatched excellence in services industries. India’s most revered author, Mr. Chetan Bhagat was the chief guest at the event and gave away the award certificates to the winners.
On the occasion, Mr. Chetan Bhagat, said, “This initiative from Big Brands Research to promote service excellence and recognize the best service providers in different categories is a unique effort worth commending. The commitment displayed by a business or professional towards customer satisfaction is indeed something that must be encouraged. I hope that all the winners will keep up the good work and achieve greater heights in the times to come and emerge as true BIG BRANDS!”
BIG Brands Research Service Excellence Awards are given away to business organizations and professionals annually based on their service quality, leadership position in the industry, dedication to customer satisfaction, positive entrepreneurial initiatives, exemplary business practices, feedback from the end customers and the industry and business growth. The winners include the best doctors and clinics and hotels and restaurants amongst many other business areas. Big Brands Research collects the inputs from end consumers in different segments regarding their satisfaction level from products and services being offered by the different brands and professionals in different geographical locations in Maharashtra.
The company conducted this research study over a period of 6 months and with more than 50 field executives collecting the data from across the different cities in Maharashtra. The primary objectives of this comprehensive market research study were to identify and recognize service excellence, associated innovations and best practices that lead to exemplary performance and to highlight the importance of pursuing customer satisfaction in today's competitive and ever-evolving business environment.