Website offers a new cost effective approach to user testing and customer satisfaction reporting.
Online PR News – 25-September-2011 – – Testing User .com have announced the launch of a new cost-effective user testing service which gives organizations of any size the opportunity to understand the make-up of their website and find out where there are brand deficiencies, functionality problems and conversion bottle necks, without the huge expense traditionally associated with such services.
As part of our new LITE usability review service customers will receive a comprehensive usability testing study based upon the analysis of their website using industry standard user testing methodologies.
This 30+ page graphical report will be delivered in 3-5 days outlining statistics and recommendations for improving the customer's website proposition, including an expert review, a comparison between competitors and detailed data to show the effectiveness of design, content, navigation, brand, accessibility & functionality.
Using a testing panel involving 150 users with with over 180 questions per usability test, user experience methodologies such as SUS, QUIS, CSUQ & SUMI are analyzed and data is collated to provide the customers with a heuristic view and a measurable weighted report of the websites effectiveness and how it functions and behaves in the 'real world'.
Sam M (CEO) said “ Feedback can be displayed in a way that is tailored to the user responses. Clearly displayed in both graphics and text customers will receive an analysis report that gives them instant feedback and statistical summaries. Customers no longer have to have an in house usability expert now -they just instruct us. It is simple, quick and effective, with our reports being comprehensive and clear enough to present to any business stakeholders with the greatest of ease“
For more information on how Testing Users can be beneficial for your organization and a review of the services and products on offer please visit www.testinguser.com