Student accommodation provider Liberty Living has received the Best Moving-In Experience award in the 2011 National Student Housing Survey (NSHS).
Online PR News – 01-September-2011 – – Student accommodation provider Liberty Living has received the Best Moving-In Experience award in the 2011 National Student Housing Survey (NSHS). This marks the second year in a row that Liberty Living has received one of these prestigious awards, having been voted Best Private Halls Provider in 2010.
Liberty Living’s widespread UK Student housing spans across 42 student residences from Aberdeen to Southampton. Liberty Livings commitment to customer service is evident from the consistent service levels received by students across any one of the Liberty Living Student locations.
The NSHS is an annual survey carried out among students in higher education across the UK. It measures satisfaction levels in all types of accommodation and allows participating institutions to measure their performance against national and regional benchmarks. The 2011 survey attracted over 15,000 responses from more than 120 universities and colleges around the country.
The results showed that Liberty Living had significantly increased its ‘very satisfied’ scores from 2010 in key areas such as overall satisfaction, amenities, maintenance of accommodation and ‘relationship with management’.
John Kenny, COO of Liberty Living, comments: “When students arrive at university it’s often their first time living away from home and it can be a very stressful time, particularly for those coming in from abroad.’’
‘’These results illustrate to our customers our ability to deliver great customer service year on year and shows that everyone at Liberty Living strives at all times to be the very best. That’s why we focus our attention on making the moving-in experience as simple, hassle-free and informative as possible. It’s about creating a relaxed community environment while still providing vital services and ensuring students know what and who is available to support them while they find their feet.’’
“The NSHS award winners are voted for directly by students, so another year of success is great to see. Liberty Living is committed to giving its customers the very best student experience and this second award indicates that we are performing at the very top of the market for a second year’’
For further information please see http://www.libertyliving.co.uk/news
For more information, please contact:
Chief Operating Officer
0207 398 7433
About Liberty Living
Liberty Living plc manages student and key worker accommodation on behalf of funds under the investment management of Brandeaux, working in conjunction with universities and other representative bodies to provide modern, stylish and affordable accommodation to the growing student population in the UK.
Note to Editors:
Liberty Living has student accommodation in the following university cities and towns- Aberdeen, Bedford, Birmingham, Cardiff, Coventry, Glasgow, Leeds, Leicester, Liverpool, London, Manchester, Medway, Newcastle, Preston, Sheffield, Southampton, Stoke
Name: John Kenny
Company Name: Liberty Living
Telephone Number: 0207 398 7433