Bay Area jewelry store earns the prestigious Talk of the Town Award by providing excellent customer service.
Online PR News – 31-August-2011 – – With a 5-star rating for providing outstanding customer service, Kupfer Jewelry Inc. has earned the prestigious CMUS Talk of the Town Customer Satisfaction Award in the Jewelry category.
The award, presented by Talk of the Town News, Customer Care News magazine and Celebration Media, honors companies and professionals that provide excellent customer service as reported by their customers through no-cost, user-review websites, blogs, social networks, business rating services, and other honors and accolades. This data is analyzed by a team of researchers and converted into a star rating; only those that receive a 4-star to 5-star rating receive the Talk of the Town Customer Satisfaction Award.
Family owned and operated, Kupfer Jewelry has been in business serving the Bay Area since the early 1980s. The business specializes in custom, handmade-to-order jewelry as well as the service and repair of fine watches, with an emphasis on the Rolex brand. The store combines the look of a high-end boutique with reasonable prices and both fine and unusual inventory. Many customers have even commented on the warm, relaxing and comfortable feel inside the store.
With a strong foundation of European traditions and work ethics, Kupfer Jewelry takes every project, whether it’s a simple watch battery replacement or a challenging custom-made piece of jewelry, to heart. “We use only the best available materials and never take a shortcut. We stand behind our work and all items we sell,” says Konstantin Kupfer, owner of Kupfer Jewelry.
In business for three decades, Kupfer Jewelry has many clients that have come back time and again for their jewelry needs, especially because of the great customer service provided by Kupfer and his staff. “There are many services that we don’t even charge our customers for,” he says. “Our goal is to see our customers pleased with their experience every time they leave the store.”
Kupfer and his staff put a high priority on meeting customers’ every need, realizing the importance of taking care of each and every customer. They do this through expertise, honesty and an unparalleled dedication to customer service.
“We are fortunate to have such wonderful and loyal customers, without whom we wouldn’t be anywhere,” says Kupfer. “Every visit tells us we are needed. That is how we stand out among the competition, by taking every customer and every job personally.”
Their efforts haven’t gone unnoticed, and customers are quick to let Kupfer know when they are pleased. “Konstantin, wow! I just received my watch and I am truly impressed with the workmanship and care that you have taken with this watch. You have gone above and beyond my expectations and I want to thank you very much for doing so…” says customer Tim S. (May 2011)
Kupfer treats his customers like family, acknowledging their role in his continuing success. The customers respond, returning over and over to Kupfer Jewelry for all their jewelry needs. “Hi Konstantin, I wanted to let you know how surprised and pleased I was to have received the Rolex watch from Melanie for our anniversary. You and she selected a perfect style for me. I absolutely love it and won't take it off…. Thanks for helping her with the selection and for being so good to her and our family over the years,” says customer Kurt H. (May 2011)
Kupfer Jewelry is located at 1211 Burlingame Ave. For more information about products and services, call 650-347-7007 or go online at www.kupferjewelry.com. Kupfer Jewelry is also available via www.peninsulagoldbuyers.com, its new gold-buying website that makes selling gold as easy as one, two, three. The website contains a gallery of recent purchases so customers can estimate the value of their gold.
About the Award and Sponsors:
This is the third year CMUS, Talk of the Town News and Customer Care News have honored companies for achieving high levels of customer satisfaction. Among the types of organizations and professionals eligible to receive the award are hospitals, dentists, accountants, physical therapists, veterinarians, optometrists, insurance, chiropractors, lawyers, financial planners, restaurants, bakeries, event centers, home improvement companies, florists, spas, salons and mortgage companies.
For more information about the award or its sponsors, please contact CMUS and Talk of the Town News at 877-498-6405 or online at www.talkofthetownnews.com.