CDC - CRM Solution Receives Prestigious Industry Recognition for 15th Consecutive Year
08/29/2011

Pivotal CRM was chosen after intensive testing by the ISM Software Lab at its Bethesda, Md.-based headquarters. Each package was rated according to 209 selection criteria, including 98 business functions, 48 technical features, 36 implementation capabilities, 10 real time criteria and 17 user-support features.

Online PR News – 29-August-2011 – – CDC Software Corporation (NASDAQ: CDCS), a global provider of hybrid enterprise software applications and services, today announced that CDC Software’s Pivotal 6.0 CRM software suite has been named by ISM Inc., Customer Relationship Management (CRM) and Customer Centric Business Strategic Advisors, as one of the "Top 15" CRM software packages in the enterprise category for 2011. This is Pivotal CRM’s 15th consecutive appearance in this prestigious listing.

"The winners of the 2011 Top 15 continue to raise the bar for the CRM community with significant advancements in both functionality and connectibility,” said Barton Goldenberg, president, ISM. “Mobile access and Social CRM have become must-haves for sales and marketing professionals and their always-on, always-connected Digital Clients."

Pivotal CRM was chosen after intensive testing by the ISM Software Lab at its Bethesda, Md.-based headquarters. Each package was rated according to 209 selection criteria, including 98 business functions, 48 technical features, 36 implementation capabilities, 10 real time criteria and 17 user-support features.

"CDC Software is to be praised for obtaining the Top 15 honor as ISM’s software selection process is strenuous and comprehensive,” said Goldenberg. “CDC Software is a leader in the CRM industry."

The Top 15 selections are featured in ISM’s 18th edition of The Guide to CRM Automation and in a Top 15 CD available at (www.ismguide.com).

According to Jason Rushforth, president of CDC Front Office solutions business for CDC Software, “We are honored to appear on ISM’s listing of top CRM providers for the 15th consecutive year. Pivotal CRM is built on a highly flexible, Microsoft.net-based architecture, with a rich set of CRM capabilities that support best-in-class mobile sales functionality and multi-language, global sales and marketing campaigns. This award not only validates our commitment to ongoing product innovation, but also our continuing commitment to providing increasing value in support of our customer’s success.”