Acquisition of Merit Tech becomes latest milestone in an ongoing strategic growth process
Online PR News – 29-July-2011 – – VIVA Transcription, a leading provider in medical transcription services, announced that it has acquired Merit Tech, an Arizona-based organization that provides medical technology services to physicians, clinics and hospitals across the region.
“Merit Tech has used technology to combine a quality service with great turnaround time, which are both standards we hold dear at VIVA Transcription”, stated CEO Manuel Prado. “I’m extremely proud of the seamless transition we have carried forth with Merit Tech´s former clients, providing them the added value via our own cutting edge web-based technology.”
Merit Tech President Linda Skeie was also thrilled with the results: “We have always kept our focus on customer satisfaction, so I am convinced we have set our clients up with the best provider in this field. VIVA Transcription’s staff and their use of technology have made this transition a breeze for myself as well as my former customers.”
The acquisition incorporated all of Merit Tech’s MTs as well as the owner herself into VIVA Transcription’s workforce. This decision enabled a smooth transition that maintained the existing client relationships, while providing a technology framework that made legacy processes obsolete. MTs were fully trained and active on the new system in a matter of days and clients felt the immediate benefits of the adjustment with no disruption to their daily workflow.
Based in Santa Cruz, California, VIVA Transcription is one of the leading providers of medical transcription services. With VIVA, medical professionals are guaranteed to receive accurate transcripts that are delivered on-time, secured by GeoTrust, and always in compliance with HIPAA standards. VIVA requires no upfront fees, no long-term contracts, nor complicated software installation. Founded in 2003, VIVA is committed to providing exceptional service to clinics and hospitals across the United States and Canada while donating a portion of proceeds to charity. For more information, please dial toll-free (877) 848-2462 or visit https://www.vivatranscription.com.