Virginia Heritage Bank has recently deployed the first of three years of teller training from Edcomm Bankerâ€™s Academy.
Online PR News – 14-May-2011 – – New York, NY, May 13, 2011 -- Virginia Heritage Bank has recently deployed the first of three years of teller training from Edcomm Bankerâ€™s Academy. Take Charge! Achieving Teller Excellence will be hosted and maintained by Edcomm Bankerâ€™s Academyâ€™s Learning Management System (LMS), Learning LinkÂ®.
Take Charge! Achieving Teller Excellence, from Edcomm Bankerâ€™s Academy, is a comprehensive program that teaches the knowledge, skills and attitude that make tellers successful. The program gives tellers an overview of the industry, prepares them to provide outstanding customer service, reviews the various products and services that the bank offers, such as checking, savings, CDs, loans and IRAs, and teaches tellers how to process and settle transactions while being mindful of compliance issues that affect their work.
Testing, tracking, administration, reports and certification are easily accomplished through Learning LinkÂ®, Edcomm Bankerâ€™s Academyâ€™s full-featured LMS, which has an open architecture that builds on industry-standard SCORM and AICC compliance, but adds features and capabilities far beyond any competing products. Learning LinkÂ® maintains a complete record of every learning and administrative activity and offers a wide variety of customizable, real-time reports available both onscreen and in CSV formats for download and integration into any HR system. Learning Linkâ€™s servers have been issued a SAS-70 attesting to the quality of their security, business continuity and performance.
For more information about programs like this, or to find out how The Edcomm Group Bankerâ€™s Academy can customize any training program, log onto www.bankersacademy.com or call +1.212.631.9400.
Headquartered in Fairfax, Virginia, Virginia Heritage Bank is a full-service, locally owned and managed that maintains assets exceeding $405 million.
The Edcomm Group Bankerâ€™s Academy is a 23-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share - providing bottom-line results. The Edcomm Group Bankerâ€™s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, online bank training and classroom instruction, multimedia production and online and print based documentation. Edcomm Banker's Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).
The Edcomm Group Banker's Academy (www.bankersacademy.com) is headquartered in New York City with locations and representation throughout the world.
Dr. Linda Eagle
Edcomm Bankerâ€™s Academy
21 Penn Plaza Suite 1010
New York, NY 10001