Compass BPO Adopts Newgen’s DMS Solution For Process Efficiency
05/07/2009

With Newgen solution for Accounts Payable and Invoice Processing, Compass BPO automated the manual exchange of information between its departments and provided easy, rights-based access to information to offices of its customers across Europe. The solution drastically brought down the efforts and time spent in searching for the information and also provided complete process visibility to clients even from remote locations.

Online PR News – 07-May-2009 – – New Delhi, ( Onlineprnews ) May 6, 2009 - Newgen Software Technologies limited, a leader in the field of Business Process Management (BPM) and Document Management System (http://www.newgensoft.com/DMS.asp) (DMS), today announced the successful implementation of its DMS solution (based on Newgen OmniDocs™) at Compass BPO, a pioneer in third-party Finance & Accounting outsourcing from India.

Compass BPO needed to automate the manual exchange of information between its various departments. They needed to centrally store and manage the entire information, and provide easy rights-based access to information to all the offices of their customers across Europe. Compass BPO chose Newgen’s Omnidocs solution for Accounts Payable and Invoice Processing.

Talking about the implementation Jayashree Nimkar, Manager (Marketing), Compass BPO, said, "The solution drastically brought down the efforts and time spent in searching for the information. By offering a (http://www.newgensoft.com/DMS.asp) Web-based document management solution, we ensure our clients have complete visibility to the process, irrespective of their location. With this solution, our customers have achieved a drastic reduction in turnaround times for processing their invoices."

Newgen implementation at Compass BPO supports the entire gamut of processes including collaboration across the enterprise and processing paper-based documents, such as bank statements. With the implementation, sending electronic invoices to different offices became faster and a well-coordinated activity, resulting in easy tracking of the invoices.

Speaking on the occasion, Diwakar Nigam - Managing Director, Newgen Software Technologies said, “This solution will enable Compass BPO to streamline its processes to sustain information integrity and availability, thereby leading to better productivity and faster decision making."

With Newgen solution, which supports more than 60 concurrent users, Compass BPO has obtained comprehensive benefits, which include improved process efficiency, far lesser data-entry errors and substantial cost benefits.

About Compass BPO
Founded as Compass Connections, Compass BPO has operations in over 28 customers across the UK, USA, Middle East and Asia Pacific. It is a pioneer company in third-party Finance & Accounting outsourcing from India.

Compass BPO provide best-in-class, end-to-end business process outsourcing solutions in Finance & Accounting, and knowledge services. It has built long lasting relationships with its clients based on consistent high-quality service delivery, combined with understanding their businesses and needs.

About Newgen Software
Newgen Software Technologies Limited is the market leader in Business Process Management (http://www.newgensoft.com/BPM.asp) (BPM) and Document Management System (DMS), with a global footprint of about 700 installations in over 30 countries. More than 100 of these implementations are large, mission-critical solutions deployed at world's leading BFSI, BPO and Fortune Global 500 companies.

Newgen is recognized by distinguished analyst firms like Gartner in its report “Magic Quadrant for Business Process Management Suites, 2007” and IDC in its exclusive report “Newgen Software: Global Leader in Business Process Management and Document Management Solutions.”

Recognized by Celent as ‘Significant Player’ in Banking DMS report, Newgen Software is an ISO 9001:2000, ISO 27001 certified and CMM Level 4 Company.

For further information, contact:
Prachi Singh
20:20 MEDIA
0124- 2560310-14
Vivek Chauhan
Newgen Software Technologies Limited
011-26815467

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