Edcomm Bankerâ€™s Academy has recently launched its Customer Reassurance training program for individuals.
Online PR News – 24-March-2011 – – New York, NY, March 23, 2011 -- Edcomm Bankerâ€™s Academy has recently launched its Customer Reassurance training program for individuals looking to begin or advance their career in the financial services industry. The same great program that has been used by thousands of banks, Reassuring Our Customers, provides individuals with the knowledge, skills and certification to calm custom fears about the recent economic crises occurring in the financial industry.
In recent months, the sub-prime mortgage lending crisis that led to an increasing rate of home foreclosures has escalated into a national financial crisis sweeping the U.S. banking industry. This has resulted in doubt, fear and even panic setting in among the nationâ€™s banking customers. It is the responsibility for bank employees to address customer fears and restore their confidence in the bank and the nationâ€™s banking system as a whole.
Reassuring Our Customers, from Edcomm Bankerâ€™s Academy, is a comprehensive, self-study training program that teaches individuals the knowledge and skills to educate customers about the stability of the financial system and assure them of the safety and soundness of the bank. Students will learn about the current state of the economy, as well as the history of other financial crises, new laws that have been put into place, how to deal with customers who become upset with the current situation, and more. Upon completion of Reassuring Our Customers, students will receive a Banker's Academy Reassuring Our Customers Certification (BAROCC) to help advance their career in today's banking industry.
For more information about The Edcomm Group Bankerâ€™s Academyâ€™s training programs for individuals, log onto www.jobtraining.bankersacademy.com or call +1.212.631.9400.
The Edcomm Group Bankerâ€™s Academy is a 24-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share - providing bottom-line results. The Edcomm Group Bankerâ€™s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, online bank training and classroom instruction, multimedia production and online and print based documentation. Edcomm Banker's Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).
The Edcomm Group Banker's Academy (www.bankersacademy.com) is headquartered in New York City with locations and representation throughout the world.
Dr. Linda Eagle
Edcomm Bankerâ€™s Academy
21 Penn Plaza Suite 1010
New York, NY 10001