US National Legal Solutions develops proven software solutions and delivers expert professional services that help customers enhance their core business competencies and sharpen their strategic focus.
Online PR News – 17-March-2011 – – US National Legal Solutions develops proven software solutions and delivers expert professional services that help customers enhance their core business competencies and sharpen their strategic focus.
The provision of legal services is a challenging business - it all comes down to people, knowledge, and relationships. Your lawyers, solicitors, attorneys, paralegals and other legal professionals go to work each day to address key legal issues for your clients. Ensuring they can do their job effectively is not easy: How do you train and develop them? How do you equip them with the tools they need to do the job? Or to leverage knowledge from across the firm? Or even to manage time and expenses without undue administrative hassles?
In addition to the day-to-day work, there are a number of specific challenges at the overall firm level. How do you raise the profile of your law firm and communicate with clients, prospects, and the broader community? How do you get real-time visibility on the key drivers of your profitability? How do you manage the selection, retention and training of your valuable professionals? Or manage the sales process and keep track of client relationships?
The right software can be a powerful asset in running a successful law firm. There is legal software available to streamline and improve each key function in your business - are you taking full advantage of it?
Office Productivity Suite
Software to help lawyers and other legal professionals perform their day-to-day tasks includes email, calendar, word processing, slide show, spreadsheet, and database software. The most common suite is from Microsoft, with Outlook, Word, Excel, Powerpoint, Access, etc. Other alternatives are becoming more common, such as the free OpenOffice suite, or online applications such as Google Docs or Zoho Sheet.
Keep track of staff time against clients, projects and tasks, and use this to generate invoices and get insight into how projects or the firm as a whole are performing. Typically, timesheet software allows to you distinguish between billable and non-billable time, set different billing rates for different situations, and manage the approval process - amongst other things.
Tracking expenses on client work is easier with the right expense management system. Lawyers, solicitors, paralegals and other professionals can lodge their expenses, managers can approve them, finance can reimburse them then and charge the client accordingly.
Customer Relationship Management (CRM)
Relationships are key in legal services, and CRM software allows you to get proactive in managing your client relationships. From keeping track of client contact details through to a more sophisticated system that manages your sales prospects and records all interactions, there is a CRM system that can help improve your client relationships.
Manage your matters and cases more effectively with the right case management software. Store documents securely, keep track of tasks and notes, timelines and calendars, and more.
Human Resources Management (HRM)
People are one of your biggest assets, so it is important you manage them appropriately. Keep track of all your staff, manage their training and development schedules, and streamline the recruiting process. This and much more is possible with the right HRM solution.
Manage your email campaigns to clients, prospects, staff and alumni with powerful email marketing software. Ensure high delivery rates, learn which content is working best, see who opened and responded to your messages, and much more.
Practice Management or Professional Services Automation (PSA)
Manage all aspects of your legal practice with a single, integrated system. There are typically modules available to handle each of the above specialist functions, such as timesheet, expenses, case management, CRM, and HRM. If your accountancy is large and growing, it may well be worth investing in a fully-integrated solution.