Salesmate awarded CRM category leader by Gartner owned software advisory platforms for 2020

Salesmate CRM receives multiple awards from Gartner owned software discovery platforms.

Online PR News – 27-August-2020 – Charlotte, NC - 19th August 2020 – Salesmate is recognized as a market-leading sales CRM, and automation platform by multiple Gartner owned software advisory platforms - SoftwareAdvice and GetApp.

These awards are a true testament to the customer's trust in Salesmate for the growth of their business. Salesmate, being a CRM software, enables SME’s to deliver simple, personal, and productive sales experiences through modern sales automation and AI-powered functions.

"We are delighted to receive these recognitions and are deeply thankful to our customers for their loyalty and raving reviews.", said Samir Motwani, the CEO of Salesmate.

Salesmate aced the following awards and recognitions for the year 2020:

1. Software Advice FrontRunners 2020 for CRM category

Consecutively for the three years in a row, Salesmate has been awarded top place in Software Advice Frontrunners, a Gartner-owned business research company.

Salesmate is leading the CRM market for Customer Satisfaction and Usability compared to most incumbent players such as Pipedrive, Freshsales, and Hubspot. This is further substantiated by the 5-star reviews its customers have provided across the web and mobile platforms.

2. Salesmate aced in two GetApp categories as Leaders

GetApp recognizes Salesmate as a leader in the two most competitive categories for the business software market:

Customer Relationship Management (CRM) - CRM is a highly competitive category in GetApp, with more than 350 apps. Salesmate is on the 5th spot for the year 2020.

Contact Management - Amongst the 160 competing platforms, GetApp's annual ranking places Salesmate at the 5th spot for the year 2020.

GetApp’s category leader rankings highlight top-ranked software products operating from North America based on end-users’ ratings under five different parameters:

1. Ease of use
2. Value for money
3. Functionality
4. Customer support
5. Likelihood to recommend

Salesmate achieves exceptional scores across these categories:

1. Ease of Use:
The intuitive design of Salesmate offers a simple and productive experience for its users. It enables sales teams to eliminate manual labor for doing data entry, automate business processes, and focus on selling and building lasting relationships.

2. Value for Money:
Salesmate offers an integrated platform for business growth. With features for prospecting, sales management, customer service, and powerful automation at an affordable price and genuine quality, SME’s can enjoy a massive return on their investment (ROI) compared to any other product in the market.

3. Likelihood to Recommend:
Businesses can boost their sales productivity, engage more customers, and crush their sales quotas using Salesmate. That’s why they love Salesmate and highly recommend it.

4. Customer Support:
Quality and personalized support contribute directly to customer’s success. Salesmate offers live chat support with less than 1 min response time. With a highly trained customer success team, you can bet Salesmate always goes above and beyond to help its clientele.

5. Features:
Salesmate is one of the most comprehensive platforms that offer features such as

1. Sales pipeline management
2. Built-in calling and texting
3. Power dialer & voicemail drop
4. Sales sequences
5. Sales automation workflows
6. Activity tracking
7. Email automation
8. Team inbox
9. Personalized campaigns
10. Mobile apps
11. Crucial integrations for SMEs

With these features, any business can build a winning sales team and process. No other software is needed.

On that note, Salesmate wants to thank all the loyal customers and partners for their continued support and trust in us. While continually working on making Salesmate a straightforward, smart, and most automated sales software for all SMEs on the planet, we are grateful to have become a part of their success stories.