Boutique UK translation agency The Language Factory achieves coveted ISO certification
12/05/2018

Specialist Market Research translation agency The Language Factory has achieved ISO 7100:2015 for their expert international business services.

Online PR News – 05-December-2018 – St Albans – The Language Factory, one of the UKs leading and most established business translation agencies, has achieved International Standard Organisation (ISO) Certification 17100:2015 for their international business translation services.

Certification is awarded in the UK by the Association of Translation Companies (ATC), the leading trade organisation of the UK translation industry.

The Language Factory specialises in translation solutions for the market research industry.

For companies wishing to use translation services in this field, ISO certification represents authentication from the ATC of a company's ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements.

ISO Process: Translation companies wishing to attain certification undergo a lengthy and comprehensive process-audit by qualified external consultants. The two-stage audit includes examination of core management processes, qualification requirements, the availability and management of resources, and other actions necessary for the delivery of the highest quality translation service.

The audit identifies the recipient translation company as being equipped to address risks and opportunities associated with a translation context and objective, to facilitate enhancements for customer satisfaction and demonstrate conformity to specified quality management systems.

ISO certification recognises these companies operate in accordance with a stringent set of internationally agreed quality and service criteria.

The Language Factory Quote: Hilary Picken, General Manager of The Language Factory said, "Achieving ISO certification is a wonderful recognition of the hard work and dedication of our UK project managers and global network of experienced translators, all of whom are invested in delivering our high standards of translation service. We regularly hear from clients how satisfied they are; it's nice to have that feedback validated by the ISO".

ISO is an independent, non-governmental international organisation with a membership of 162 national standards bodies.

Their International Standards make things work. They give world-class specifications for products, services and systems, to ensure quality, safety and efficiency. They are instrumental in facilitating international trade.

The ISO began in 1946 when delegates from 25 countries met at the Institute of Civil Engineers in London and decided to create a new international organisation 'to facilitate the international coordination and unification of industrial standards'. On 23rd February 1947 the new organisation, ISO, officially began operations.

Through its members, it brings together experts to share knowledge and develop voluntary, consensus-based, market-relevant international standards that support innovation and provide solutions to global challenges.

Since its inception, ISO has published over 22,436 International Standards covering almost all aspects of technology, business service and manufacturing. Today ISO has members from 162 countries and 785 technical committees and subcommittees to take care of standards development.
ISO's Central Secretariat is in Geneva, Switzerland.

About The Language Factory: The Language Factory (www.thelanguagefactory.co.uk) is a UK-based translation agency with over 25 years' experience providing class leading translation solutions for international business.

Our global network of certified, native-speaking translators are fluent in over 140 languages. Their expertise ensures our clients receive the highest quality translations: in every language, for every platform, every time.

Our specialist Project Managers understand business needs, providing all our clients with smooth, uncomplicated end-to-end translation services. We have a 98% client satisfaction rate for Quality, Delivery and Customer Service.

Translation. Made Simple.