City Beat News Honors Consecutive Award Winners for High Customer Satisfaction Ratings
05/15/2018

Among City Beat News' most recent Spectrum Award winners are three businesses that have all won the award for consecutive years.

Online PR News – 15-May-2018 – Lapeer, Michigan – From the East Coast to the West Coast, and everything in between, City Beat News is committed to recognizing customer service excellence in small and medium size businesses across market segments. Among the most recent recipients of the prestigious City Beat News Spectrum Awards are three repeat winners: Norma's Touch Spa, Queen City Homecare, and Soul Pilates.

In partnership with The Stirling Center for Excellence, City Beat News (CBN) recognizes companies that provide an outstanding customer experience. Winners of the Spectrum Award are based on CBN's independent, proprietary research and evaluation system, which identifies businesses and professionals with a track record of top-flight customer service and customer satisfaction. The rating system combines data collected from nominations, online and other customer reviews, surveys, blogs, social networks, business-rating services, and other honors and accolades — all of which express the voice of the customer. Those that earn a 4-star or 5-star rating receive the Spectrum Award.

Norma's Touch Spa in Houston (www.normastouchhouston.com), a five-time Spectrum Award winner, offers an array of facials, acne treatments, skin peels, hair removal, permanent makeup and more for both women and men. Owner Norma believes in establishing a relationship with clients to understand their skin care needs and goals in order to create an individualized treatment and skin regimen that's right for them. Visit the spa's Award Page at https://awards.citybeatnews.com/Normas-Touch-Houston-TX.

Queen City Homecare (www.queencityhc.com), four-time Spectrum Award winner, provides compassionate home healthcare services in Cincinnati to help clients live a full life in the comfort of their own home. The company's experienced team members come directly to patients' homes to offers services such as personal care assistance meal preparation, housekeeping, companionship, medical assistance, transportation, financial management assistance, therapy and more. When a family member is in need of home care, it can be difficult on all involved, which is why Queen City Homecare's mission is to offer all clients the in-home care and comfort they deserve while communicating and providing resources to the family. Visit its Award Page at https://awards.citybeatnews.com/QUEEN-CITY-CARE-CINCINNATI-OH.

Four-time Spectrum Award winner Soul Pilates in San Jose, Calif. (www.soulpilates.com), offers hot pilates and cardio boxing classes seven days a week, mornings and evenings. The studio's mission is to provide a fully impacting and memorable hot pilates experience in a well equipped, safe and peaceful studio environment to promote a successful workout. Founder Dawna Taylor and her team are committed to bringing each and every participant on a transformational physical and personal journey. Visit Soul Pilates' Award Page at https://awards.citybeatnews.com/Soul-Pilates-LLC-San-Jose-CA-1.

CBN provides the results of its research to the public and businesses at no charge, reporting on its findings to consumers and business owners on a rolling annual basis. "Each and every year there is one rating posted just for you, the consumer, to help you find who has rated among the best," says CBN Editor Jamie Rawcliffe. "The Spectrum Award winners have earned our highest ratings and are posted on our website with their own Star Page."

"The Stirling Center is pleased to have City Beat News join it in the goal of researching, recognizing and promoting superior customer service," says Frank Andrews, Executive Director of The Stirling Center for Excellence. "It is right in line with our mission of providing services and resources to companies that place an emphasis on providing an outstanding customer experience."

About City Beat News and The Stirling Center
The Stirling Center includes a learning and resource center with courses, team training and support, executive coaching, articles, and case studies focused on excellence. Its objective is to enable and encourage excellence across many fields, wherever it can. The Stirling Center, www.stirlingcenter.org, recognizes service excellence in both commercial businesses such as those served by City Beat News and Pulse of the City News, and its "life" and "public service" divisions.

City Beat News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9800 or go online to www.citybeatnews.com.