Asterisk launched dynamic IVR builder for enterprises that takes IVR to new levels of usability and delivers greater customer satisfaction.
Online PR News – 14-February-2018 – TEXAS – Asterisk Service announced dynamic IVR menu builder software solution for enterprises, a quiet revolution of sorts in the IVR world. In most IVR systems, whether these are for banking, travel, hospitality or other areas, there is a static interactive voice response solution that, sometimes, is far from satisfactory.
Asterisk IVR solution development addressed all the lacks in the existing static IVRs and came up with a dynamic interactive voice response solution that will help enterprises customize according to their needs. Customization means enterprises can address frustrations experienced by their customers who have to wait interminably and this causes bitter feelings in their minds. Enterprises can define various parameters through an easy to use administration interface. Callers have access to dynamic IVR that changes according to the nature of their query and key presses. This means they get faster resolution and frayed tempers are altogether obviated as calls are routed using artificial intelligence to the right person in the shortest time. Administrators can create custom multi-level interactive voice response menus which is only possible in dynamic IVR development solution from Asterisk Service.
Dynamic IVR, according to a spokesman of the company, goes beyond in fast responses to customer calls. It can entirely do away with the need to employ a receptionist to handle incoming calls—the dynamic IVR does it all smartly. Enterprises can build multi level IVR, connect to multiple servers, include DID numbers, record and schedule calls and record scripts according to the IVRs they design. Dynamic IVR increases productivity, speeds up responses, removes cause of aggravation, reduces wastage of time and resources and improves the company’s brand image no end. “It is time to switch to dynamic IVR and do away with static, aggravating, frustrating IVRs that customers have come to hate so much.”
While the dynamic IVR development leverages the power of latest technologies, Asterisk Service has priced its product quite affordably and it has designed the solution to be easy to understand and still easier to implement. Anyone with working knowledge of computers can navigate the menu and set up dynamic IVR in a jiffy. Asterisk welcomes inquiries from corporate sectors such as hotel, bank, insurance, services, stock brokers and others for its dynamic IVR solution development.