NIIT Technologies Limited, the global IT services provider headquartered in New Delhi, has been ranked number 3 among all global IT outsourcers in the Datamonitor Black Book of Outsourcing 2010 survey, the worldâ€™s largest investigation into customer satisfaction with IT outsourcing.
Online PR News – 08-February-2011 – – Pune, 7th February, 2011, Monday: NIIT Technologies Limited, the global IT services provider headquartered in New Delhi, has been ranked number 3 among all global IT outsourcers in the Datamonitor Black Book of Outsourcing 2010 survey, the worldâ€™s largest investigation into customer satisfaction with IT outsourcing.
The independent survey carried out by leading analyst Datamonitor which covers over 1800 outsourcers globally have been compiled from more than 6500 buyer and user responses, across over 31000 service experiences.
NIIT Technologies stormed into the Top 50 when it was ranked number 36 in the Black Book of Outsourcing 2008 survey. It improved its ranking to number 22 in 2009, to eventually be ranked at number 3 for the year 2010.
â€śWe have a simple vision to be the first choice of customers in the segments we serveâ€ť said Mr. Arvind Thakur, CEO, NIIT Technologies Ltd. â€śConsistently improved rankings year on year to be positioned at no. 3 globally is a reflection of the superior levels of satisfaction our customers experienceâ€ť added Mr. Thakur.
NIIT Technologies was ranked number 3 following an evaluation process of key decisive factors including demonstrated competencies and management capabilities. The evaluation process mirrors what been employed by many top customers of their outsourcing partners.
According to the survey findings, in the overall satisfaction ratings NIIT Technologies is ranked number 1 in the Data Management Services, System Design Services, System Implementation Services, Provider of Tech and Consulting Services, Testing Services and Business Intelligence.
About NIIT Technologies
NIIT Technologies is a leading IT solutions organization, servicing customers in North America, Europe, Asia and Australia. It offers services in Application Development and Maintenance, Managed Services, IP Asset or Platform Solutions, and Business Process Outsourcing to organizations in the Financial Services, Travel & Transportation, Manufacturing/Distribution and Government sectors.
For further information, please visit www.niit-tech.com
Certain statements in this release are forward-looking statements. The business involves various risks, and uncertainties that could result in the actual results to differ materially from those indicated here. All forward looking statements made herein are based on information presently available to the management of the Company and the Company does not undertake to update any forward-looking statement that may be made from time to time by or on behalf of the Company.